Solutions Specialist manager
Mobily Telecom Company
مجموع سنوات الخبرة :29 years, 5 أشهر
Riyadh, Riyadh Region, Saudi Arabia
4 years 7 months)
grand prairie TX - USA Responsible for strategic planning includes communication and market intelligence. segmentation of entity, positioning of brand/offer, targeting for business, contributes to the definition and implementation of marketing strategy Motivates environment to contribute to the improvement / implementation of the marketing strategy Identifies and evaluates growth opportunities grounded in consumer/end user and market insights Builds and adapt marketing strategy for a specific segment / market Define a marketing plan for domain of responsibility Identifies and prioritizes marketing and business levers to deliver on growth opportunities Aligns all contributors to strategy Identifies tactical alternatives and selects tactics that will move final customers along in the adoption of brands Lead a program team in execution Understands and advocates desired consumer/end user experience Creates mutual value for consumer, distributors and company Builds partnerships and alliances with external 3rd parties to multiply business impact Engages, influences, and gains internal stakeholders commitment in identifying and implementing program and tactical alternatives Lead a multinational business unit in the execution of programs and initiatives
•Telvista (contractor for Verzion) (Dallas-Texas
(1 year 3 months) • Answers incoming inquiries, responds to customer questions and solves problems according to standardized • Procedures while maintaining a courteous manner. • Asks effective questions and gathers information to determine source of problems and customer needs. • Leads customers through process of fixing their software and hardware problems. • Accurately captures all customer and issue related information in the proper database. • Uses product information, client tools, scripting and technical knowledge to diagnose problem.• Uses client specific reference materials and customer service skills.
•AwalNet - sales representitve
for internet prepaid cards and ADSL connections
courses: PMP
- business administration
