Ayman Awwad

Riyadh, Riyadh Region, Saudi Arabia

4 years 7 months)

grand prairie TX - USA  Responsible for strategic planning includes communication and market intelligence.  segmentation of entity, positioning of brand/offer, targeting for business, contributes to the definition and implementation of marketing strategy  Motivates environment to contribute to the improvement / implementation of the marketing strategy  Identifies and evaluates growth opportunities grounded in consumer/end user and market insights  Builds and adapt marketing strategy for a specific segment / market  Define a marketing plan for domain of responsibility  Identifies and prioritizes marketing and business levers to deliver on growth opportunities  Aligns all contributors to strategy  Identifies tactical alternatives and selects tactics that will move final customers along in the adoption of brands  Lead a program team in execution  Understands and advocates desired consumer/end user experience  Creates mutual value for consumer, distributors and company  Builds partnerships and alliances with external 3rd parties to multiply business impact  Engages, influences, and gains internal stakeholders commitment in identifying and implementing program and tactical alternatives  Lead a multinational business unit in the execution of programs and initiatives
•Telvista (contractor for Verzion) (Dallas-Texas

(1 year 3 months) • Answers incoming inquiries, responds to customer questions and solves problems according to standardized • Procedures while maintaining a courteous manner. • Asks effective questions and gathers information to determine source of problems and customer needs. • Leads customers through process of fixing their software and hardware problems. • Accurately captures all customer and issue related information in the proper database. • Uses product information, client tools, scripting and technical knowledge to diagnose problem.• Uses client specific reference materials and customer service skills.


•AwalNet - sales representitve

for internet prepaid cards and ADSL connections