Ayman Qaddoura

 Create cloud network utilizing VPC, Security Groups and Network ACLs
 Configure and implemented EC2, EBS, S3, ELB, RDS MySQL, Route 53 DNS, Glacier, EFS, Cloud Front, Cloud Watch, Cloud Trail
 Assign Roles and Policies to Users, Groups by employing IAM and Key Management
 Create Public and Private Subnets, Snapshots, Auto-Scaling groups
 Managing Agile environment and all Atlasian products ( Jira, confluence and Stash)

• Manage critical server and network infrastructure deployed globally.
• Working with Amazon cloud computing solutions (EC2, VPC, S3)
• Evaluate and implement Asset management system for the company assets
• Define and enforce policies to achieve required security, up-time, and availability.
• Administer, manage, and support servers based on Linux, Windows, and Mac OS X located in data centers.
• Evaluate and implement effective solutions for systematically identifying and defining problems, threats, and preventive maintenance items.
• Work with various stakeholders across multiple organizations to define and deliver service levels that meet their business needs.
• Communicate problems, risks, or issues with peers and manager in clear, concise, positive, friendly, and end-user understandable manner.
• Scope assigned project/tasks and provide accurate time estimates.
• Provide thorough documentation for all work.
• Interaction with customers in trouble-shooting issues and resolving the respective issues may be required.
• Install cables, rack-mounted servers, power supplies, switches, routers and other heavy equipment as needed

 Virtualization Technology • installing, configuring and maintaining the VMware ESXi & Virtual Centre servers • Creating, Installing, configuring and maintaining the Virtual Machines, installing Guest Operating Systems like Windows, Linux. • VMotion configuration & troubleshooting. • Install open source application like Apache, Tomcat. • Good knowledge on SAN Integration with VMware ESXi server. • Configuring DRS, HA & Resource Pools in ESXi • Creating cluster in vmware • Creation of template & Deploying virtual servers using template • Cloning of virtual server • Configuring ESXi servers to use iSCSI & NAS storage. • Backup & Restore management of the Virtual Machines.  Backup Administration • Developed and implemented Backup policies to support company records • Performed regular backup service activities on a regular basis • Carried out regular review of Backup policies and procedures • Initiated and implemented Disaster Recovery procedures • Audited backup and recovery processes • Developed and documented processes, practices, and policies  Exchange server Administration • Planning, Deploying and Configuring Microsoft Exchange Server 2010, Clustering, Migrating • Installing Service Packs and Patching Improvements • Knowledge of Mailbox, Client Access, Hub Transport, Edge and Unified Messaging Servers • Controlling Mailbox Growth, Personal Folders, Public Folders and PST Files • Create, Modify and Deleting User Mailboxes and Group Accounts • Understanding high Availability, Recovery, and disaster recovery and Perform regular backups  Network Administration • Administration of Cisco ASA 5500 series appliances • Administration of Netscreen and juniper firewalls • Configuring and administration VPN tunnels • Administration of UTM devices (Cyberoam )

\[System Administrator\]
• Administration of Site Aljazeera.net
(Publishing system and online website),
Managing CMS (Content management server)

• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.

• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups

• Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.

• Data centre design, management, administration, performance tuning and capacity planning.

• High availability networks\Systems design, planning, deployment and management.

• Maintain proper documentation of the servers set up and configuration and ensure its security and availability.

• Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies

• Implement and support disaster recovery solutions

• Remote Administration and Support of Windows Core

• Administer and Maintain Windows Clustering and Virtualization

• Administer and configuring SAN storage devices


• Redundant load balanced, geographically distributed data centers

• Network Engineering: Cisco and juniper networks firewalls, routers, switches and foundry network load balancers.


• Database administration, design, management, performance tuning, replication configuration and clustering configuration “SQL 2005/2008”.

• Maintain Web sites & Portal, Web Site Administration and Configuration Management
“IIS 6.0/7.0”

• ITIL, Level 2 escalation engineer/Support per request from various constituencies. Investigate and troubleshoot issues

• Monitoring systems planning, design, configuration, prioritization, management and implementation.

• Ensure day to day operational monitoring Performance and Threats

• Perform IT checklist tasks to ensure minimum interruptions and failures and maximum business continuity

• Security and risk management, OS security management, MS security fixes management, IPS\IDS systems, web traffic analysis and attack detection and prevention. Apply security policies and understand security logs and alerts

• Perform IT checklist tasks to ensure minimum interruptions and failures and maximum business continuity

• Security and risk management, OS security management, MS security fixes management, IPS\IDS systems, web traffic analysis and attack detection and prevention. Apply security policies and understand security logs and alerts

• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.

• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups

• Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.