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Ayoub MOGHAR, Systems, Network & Cloud Admi trator

Ayoub MOGHAR

Systems, Network & Cloud Admi trator·Suez Industrial Development Company

France

Master's degree, France

Work experience

Total years of experience: 9 years, 5 months

Systems, Network & Cloud Admi trator

May 2022 - Present

Suez Industrial Development Company

Paris, France •Hybrid

May 2022 - Present

• Administration of Windows Server environments (Active Directory, DNS, DHCP, GPO)
• Administration of Microsoft 365 / Office 365 (Exchange Online, Teams, SharePoint)
• Administration of Azure and Azure AD (RBAC, MFA, identity management)
• Management of hybrid environments using Azure AD Connect
• Network administration: LAN, VLAN, Wi-Fi
• Configuration and troubleshooting of switches, routers, and firewalls
• Administration of Hyper-V virtualization
• Deployment and management of workstations via SCCM and Autopilot
• Ensuring operational availability of user and server infrastructures
• Advanced end-user and VIP support
• Incident, problem, and change management (ITIL)
• Writing technical documentation and IT procedures
• Participation in IT system evolution projects and Microsoft 365 / Azure migrations
Company industry:
Safety & Environment

System, Network & Cloud Administrator

January 2022 - Present

SUEZ

Paris, France

January 2022 - Present

• Administered Microsoft Azure and Microsoft 365 (Exchange Online, Teams,
SharePoint, OneDrive, Intune, license management).
• Managed Windows Server environments (Active Directory, Group Policy, DFS,
RDS, replication, clustering, SSL certificates).
• Implemented hybrid infrastructure with Azure and on-premise integration.
• Performed system monitoring with Zabbix, Nagios, and Azure Monitor.
• Applied cybersecurity measures: MFA, BitLocker, PKI, endpoint protection,
patch management, OS hardening.
• Troubleshot Cisco and Fortinet networks (VLAN, VPN, Wi-Fi, firewalls).
• Participated in infrastructure projects: cloud migration, server upgrades,
network refresh.
• Provided VIP IT support and coordinated escalations with Microsoft and Cisco
vendors.
Company industry:
Oil & Gas

System, Network & Cloud Engineer – SUEZ

January 2017 - January 2025

Suez Industrial Development Company

Le Pecq, France

January 2017 - January 2025

• Designed and deployed end-to-end IT infrastructures (on-premise, hybrid, cloud)
supporting 1, 200+ users.
◦ Engineered and administered Active Directory & Azure AD environments: user
management, groups, access control, and MFA.
◦ Designed, deployed, and maintained Windows Server infrastructures (2012-2025)
with high availability.
◦ Implemented and managed core services: DNS, DHCP, GPO, DFS, and SSL
certificates.
◦ Designed and managed Microsoft Azure environments, including Azure Virtual
Machines and hybrid setups.
◦ Administered Microsoft 365 tenant: Exchange Online, SharePoint, OneDrive,
Teams.
◦ Designed and managed virtualization platforms using Hyper-V and VMware;
optimized resources and performance.
◦ Implemented backup, restore, and disaster recovery strategies to ensure business
continuity.
◦ Designed secure network architectures: LAN, Wi-Fi, VLAN, routing, firewall rules,
and segmentation.
◦ Led cloud migration and infrastructure modernization projects, improving scalability
and reducing costs.
◦ Developed technical documentation, IT standards, and ITSM procedures.
◦ Provided Level 3 support on critical infrastructure incidents.
Company industry:
Industrial Production

IT Support Lead — N2 Expert 2

October 2020 - July 2022

Klesia

Paris, France •Hybrid

October 2020 - July 2022

• Multi-channel end-user support
• VIP support and management of technical escalations
• Administration of Active Directory accounts and permissions
• Access security and IT risk analysis
• Revamping IT documentation and procedures
• Participation in cross-functional projects (remote work, IT infrastructure optimization)
Company industry:
IT Services

Assistant IT Manager

January 2020 - January 2022

KLESIA

Montreuil, France

January 2020 - January 2022

• Delivered IT support Level 1 and Level 2 for Windows systems, hardware,
software, and network connectivity.
• Handled incident management and service requests via ServiceNow and
SCCM.
• Deployed and updated operating systems, patches, and applications through
SCCM.
• Troubleshot Windows workstations, printers, and Active Directory accounts.
• Supported Azure AD and Microsoft 365.
• Coordinated workstation migrations, system upgrades, and application rollouts.
• Created technical documentation, ITIL-based procedures, and provided VIP
user support.
Company industry:
Insurance & TPA

VIP Support Technician

September 2017 - December 2020

Weber

Paris, France •Hybrid

September 2017 - December 2020

• Support for Windows, office applications, networks, and hardware
• Active Directory administration (accounts, groups, shares, NTFS permissions)
• Management of server room and IT equipment inventory
• Deployment of workstations and new technologies
• Collaboration with project and infrastructure teams
Company industry:
IT Services

Helpdesk IT Technician

January 2018 - January 2020

WEBER STEPHEN

Paris, France

January 2018 - January 2020

• Provided Level 1 and Level 2 support for Windows OS, hardware (PCs,
laptops, printers), software, and network issues.
• Diagnosed and resolved incidents: OS errors, application failures, connectivity
issues.
• Ensured SLA compliance and escalated unresolved issues.
• Restored backups and supported disaster recovery with Veeam.
• Troubleshot LAN, WAN, and VPN connectivity.
• Managed patching, OS imaging, and preventive maintenance tasks.
• Participated in workstation refresh and application rollout projects.
Company industry:
Retail & Wholesale

Helpdesk IT Technician

January 2017 - January 2018

HELPLINE VERRALIA

Courbevoie, France

January 2017 - January 2018

• Delivered Level 1 IT support for Windows workstations, hardware, software,
and network incidents.
• Escalated Level 2 issues to senior technicians, ensuring resolution.
• Installed and configured desktops, printers, LAN/WAN cabling, and software
applications.
• Managed user accounts, password resets, and mailboxes in Active Directory
and Exchange.
• Documented incidents and contributed to knowledge base.
• Assisted engineers during onsite surveys, deployments, and installations.
• Provided VIP support with fast resolution of escalated issues.
Company industry:
IT Services

Education

system, network, cloud

August 2022

August 2022

Master's degree, France

France

Skills

IT Administration
Expert
IT Administration
Expert
Computer Science
Expert
Computer Science
Expert
Remote Support
Expert
Remote Support
Expert
IT HelpDesk
Expert
IT HelpDesk
Expert
IT Technical Support
Expert
IT Technical Support
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Training
Expert
Training
Expert
Project Management
Intermediate
Project Management
Intermediate
ITIL
Expert
ITIL
Expert
CCNA
Expert
CCNA
Expert
Sales
Intermediate
Sales
Intermediate
Backup
Intermediate
Backup
Intermediate
System Administration
Intermediate
System Administration
Intermediate
Active Directory
Expert
Active Directory
Expert
Windows Server
Intermediate
Windows Server
Intermediate
Oracle
Intermediate
Oracle
Intermediate
Cloud Computing
Expert
Cloud Computing
Expert
IT Project Management
Intermediate
IT Project Management
Intermediate
Integration
Intermediate
Integration
Intermediate
Solution Architecture
Intermediate
Solution Architecture
Intermediate
Azure
Intermediate
Azure
Intermediate
Microsoft
Expert
Microsoft
Expert
cloud
Expert
cloud
Expert
COMPUTER SCIENCE
Intermediate
COMPUTER SCIENCE
Intermediate
DIGITAL SYSTEMS
Intermediate
DIGITAL SYSTEMS
Intermediate
OFFICE AUTOMATION
Intermediate
OFFICE AUTOMATION
Intermediate
ETHERNET
Intermediate
ETHERNET
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
SERVER ADMINISTRATION
Intermediate
SERVER ADMINISTRATION
Intermediate
FACILITY MANAGEMENT
Intermediate
FACILITY MANAGEMENT
Intermediate
COLLABORATION
Intermediate
COLLABORATION
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
It support
Expert
It support
Expert
Helpdesk
Expert
Helpdesk
Expert
Customer Service
Expert
Customer Service
Expert
Computer Hardware Troubleshooting
Expert
Computer Hardware Troubleshooting
Expert
Hardware
Expert
Hardware
Expert
Science
Expert
Science
Expert
Administration
Expert
Administration
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Technical Support
Expert
Technical Support
Expert
IT Technical Support
Expert
IT Technical Support
Expert
Management
Expert
Management
Expert
Installation
Expert
Installation
Expert
Desktop Support
Expert
Desktop Support
Expert
Troubleshooting
Expert
Troubleshooting
Expert
Call Center
Expert
Call Center
Expert

Languages

French
Native Speaker
English
Native Speaker
Arabic
Beginner

Training and Certifications

Training
Azure Solutions Architect Expert (AZ-305, in progress)
Microsoft
ISO 27001 – Information Security Management
ANSII
Azure Administrator Associate (AZ-104)
Microsoft
Cisco CCNA
Cisco
Microsoft 365 Administration
Microsoft

Hobbies

  • IT