Admin and Accounts Supervisor
Saffron Hotels Dubai
Total years of experience :7 years, 5 Months
•Administered the areas of hotel maintenance, staff management, Accounts management, housekeeping, grounds upkeep, and front desk operations,
•Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.
•Conduct regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets, and also any staff issues. Minutes of the meeting to be sent to GM.
•Ensure SOP implementation in all departments and check the same during routine operational checks.GM guidance to be taken wherever required.
•Monitor the purchase / indent / requisitions of each department, the accounts receivable (collection from debtors) and the accounts payable (payable to the vendors / suppliers etc.).
•Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, par stock levels, expiry etc) with the F & B Manager & Chef.
•Dealing with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors every quarter to HO Purchase.
•Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organization.
•Successfully boosted property quality service scores from 76% to 92%, by efficiently fostering teamwork while demonstrating time management and overall leadership skills as well as focusing on guest services, property maintenance, and housekeeping standards
•Analyze and prepare daily revenue reports and email to concerned authorities
•Reconcile daily main cash, credit cards collections and processing banking entries in accounting system
•Review daily night audit reports
•Prepare monthly DTCM statistic report and submit to Dubai tourism department
•Preparation of monthly tourism dirham and municipality tax.
•Actively taking part in system integration and up gradation
•Handing all Government authorities visits / inspection especially, DTCM, Dubai Municipality health dept., CID and Civil defense etc.
•Taking active part in updating DTCM file and assisting hotel manager for DTCM hotel classification requirements and updating in classification system
•Maintain administration staff by recruiting, selecting, orienting & training employees.
•Provides supplies by identifying needs of reception, switchboard, mail room, kitchen, IT dept. Establishing policies, procedures and work schedules.
•Provides communication systems by identifying needs, evaluating options, maintaining equipment, approving invoices.
•Purchases printed materials and forms by obtaining requirements, negotiating price, quality, and delivery, approving invoices.
•Completes special projects by organizing and coordinating information and requirements, planning, arranging, and meeting schedules, monitoring results.
•Achieves financial objectives by anticipating requirements, submitting information for budget preparation, scheduling expenditures, monitoring costs, and analyzing variances.
•Maintains continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs.
•Contributes to team effort by accomplishing related results as needed
Cgpa