Anna Rhomina Ramirez

Duties as Assistant Teacher/Admin:
• Enforce school and class rules to help teach students proper behavior
• Help teacher with recordkeeping
• Help teacher prepare for lessons by getting materials ready or setting up equipment, such as computers
• Help supervise students in class, between classes, during breakfast and lunch
• Help with school activities and events
• Attend meetings and trainings
• Help with administrative work in the office
• Update and maintain social media accounts and the nursery's official website
• Create branding collaterals
• Handle payments either by cash or credit card

• Front-liner
• Greet customers, build rapport, handle their inquiries, problems, and applications
• Gather customers information
• Process customers documents for approval
• Drive store sales and enhance profitability

• Greet, address and thank customers in friendly and professional manner.
• Identify, research, and resolve customer issues using the computer system.
• Follow-up on customer inquires not immediately resolved.
• Research billing issues.
• Research misapplied payments.
• Check for the eligibility of the account.
• Handle document assessment for process management and data processing.
• Provide excellent customer service to improve business performance.
• Maintain broad knowledge of customer products and services.
• Take part in meetings and activities held to improve customer satisfaction and business performance.
• Deliver prompt and professional solutions for customer inquires via direct contact, phone, email, online chat etc.
• Maintain and update customer documentation as needed.