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ayuk arrey ndumne Ayuk Arrey Ndumne, ACCOUNTS AND FOREX

ayuk arrey ndumne Ayuk Arrey Ndumne

ACCOUNTS AND FOREX·QATAR UAE EXCHANGE

Qatar

Diploma, CUSTOMER SERVICE

Work experience

Total years of experience: 2 years, 2 months

ACCOUNTS AND FOREX

April 2013 - July 2014

QATAR UAE EXCHANGE

Doha, Qatar

April 2013 - July 2014

- Co-custodian for main vault.
 Perform all cash-counter banking transactions to meet high service standards in money transfer, Foreign exchange and payments solutions.
 Identifying the customer needs and collecting survey forms.
 Educating the customer on available services, products and options.
 Cross sell the new products to all customers.
 Reporting to Branch Manager.
 Arrangement of Funds for the process of Funding.
 Updated knowledge on all the products, daily remittance, currency rates and MOPP and AML & CTF regulations.
 Heading towards successful closures & Achieving sales targets.
 Business result, Business Development, Relationship Management, Risk Management.
 Follow up the rejected transaction, handling customer grievances and queries through EIRS.
 Ensure all the transactions are complied with Qatar Central Bank rules and regulations.

Company industry:
Economics & Financial Consulting
Job role:
Accounting and Auditing

Office Manager

September 2009 - June 2010

Groupe Sainte Marthe Douala Cameroon

Cameroon

September 2009 - June 2010

Office Manager
Groupe Sainte Marthe Douala Cameroon
September 2009 - June 2010
• Maintenance of office library, including cataloging, distribution, and record keeping
• Assuring office is neat, and stocked with necessary tools for functionality
• Member management, including email reminders, member roster, and records of financial dues
• Assist with planning and execution of all society events
• Management of works including interviewing, tasks delegation, and scheduling

Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

Education

ALISON INSTITUTE IRELAND

July 2014

July 2014

Diploma, CUSTOMER SERVICE

Ireland

GPA (percentage): 80%

GPA (percentage): 80%

DIPLOMA AND TRANSCRIPT CERTIFICATES IN CUSTOMER SERVICE

ALISON INSTITUTE IRELAND

December 2013

December 2013

Diploma, ACCOUNTING THEORY

Ireland

GPA (percentage): 89%

GPA (percentage): 89%

DIPLOMA AND TRANSCRIPT CERTIFICATE IN ACCOUNTING THEORY

GLOVOC CIG CMEROON

October 2012

October 2012

Diploma, Customs Brokerage and International Trade Practices

Cameroon

GPA (percentage): 92%

GPA (percentage): 92%

Global Vocational Training Centre October 2012 Diploma in Customs Brokerage and International Trade Practices

Bayt.com tests

IQ Test

Administrative and Support Service

Skills

Sales
Expert
Sales
Expert
Management
Expert
Management
Expert
Administration
Expert
Administration
Expert
Accounting
Expert
Accounting
Expert
Customer Service
Expert
Customer Service
Expert
ADMINISTRATIVE ASSISTANT
Expert
ADMINISTRATIVE ASSISTANT
Expert
AND MARKETING
Expert
AND MARKETING
Expert
AND SALES
Expert
AND SALES
Expert
BUDGET
Intermediate
BUDGET
Intermediate
FILING
Beginner
FILING
Beginner
INTERVIEWING
Expert
INTERVIEWING
Expert
MAINTENANCE
Intermediate
MAINTENANCE
Intermediate
OFFICE ADMINISTRATIVE
Expert
OFFICE ADMINISTRATIVE
Expert
OFFICE MANAGER
Expert
OFFICE MANAGER
Expert
SCHEDULING
Expert
SCHEDULING
Expert
Sales
Expert
Sales
Expert
Management
Expert
Management
Expert
Administration
Expert
Administration
Expert
Accounting
Expert
Accounting
Expert
Customer Service
Expert
Customer Service
Expert

Languages

English

Expert

Hindi

Expert

Arabic

Intermediate

Memberships

management, including email reminders, member roster, and records of financial dues

Member

Training and Certifications

Training
Customer Service
ALISON INSTITUTE Ireland
Feb 2014
Accounting
ALISON Institute Ireland
Apr 2013

Hobbies and interests

SPORTS

Took part in the Al dana Green race of December 2013 in Doha and the Qatar Central Bank race of 11th February 2014 for all financial intitutions' employees.

Languages

Can Speak and understand six different languages