Customer service engineer
Emirates computers
Total years of experience :9 years, 2 Months
Responsible for preparation of Site visit report, Site preparation, vendor communication, track and monitor progress and provide business update pre/post implementations.
Almost 3 years of experience in Point of Sales ( POS ), Desktop and ATM Support. Specialized in Windows, ATM trouble shooting.
Responsible for coordination & installation of new ATMs or replacement of ATM's as agreed in the strategy document.
Troubleshooting the Local Area Network & Wireless Network
Dealing with User, client calls and help desk support.
Providing technical support to ATM machine.
Filling of IT Annual Maintenance Contracts and keep track of renewals
Managing a Project that composed of 200 computers, peripherals and application installation.
Maintaining the Excel sheets and PM documents for managing devices.
Knowledge in Communication & Security Systems CCTV, Access Control, Structured Cabling etc
Responsible for preparation of Site visit report, Site preparation, vendor communication, track and monitor progress and provide business update pre/post implementations.
Almost 3 years of experience in Point of Sales ( POS ), Desktop and ATM Support. Specialized in Windows, ATM trouble shooting.
Responsible for coordination & installation of new ATMs or replacement of ATM's as agreed in the strategy document.
Troubleshooting the Local Area Network & Wireless Network
Dealing with User, client calls and help desk support.
Providing technical support to ATM machine.
Filling of IT Annual Maintenance Contracts and keep track of renewals
Managing a Project that composed of 200 computers, peripherals and application installation.
Maintaining the Excel sheets and PM documents for managing devices.
Knowledge in Communication & Security Systems CCTV, Access Control, Structured Cabling etc
Diploma in Computer Science Noorul Islam Polytechnic College Government of Tamilnadu State Board 88% 2007-20O9 Bachelor Degree in Engineering 2010-2014
St.Mary Goretty Higher Secondary school Tamilnadu State Board 75% 2005-2006 Project Profile: Major Project: (Deaf and Dumb Action Identifier) By using Java. Developed with Image processing Techniques.