عزيز El Mir, SAP Technical Consultant  & Database Administrator

عزيز El Mir

SAP Technical Consultant & Database Administrator

BATCO

البلد
لبنان - بيروت
التعليم
ماجستير, Master’s degree in Management and Information Technologies
الخبرات
25 years, 0 أشهر

مشاركة سيرتي الذاتية

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الخبرة العملية

مجموع سنوات الخبرة :25 years, 0 أشهر

SAP Technical Consultant & Database Administrator في BATCO
  • لبنان - بيروت
  • أشغل هذه الوظيفة منذ أكتوبر 2010

SAP ERP - INTEGRATION & SOFTWARE APPLICATION SPECIALIST in SAP (Implementation / Customization / Controls and Reporting).

1- Responsible for managing SAP Basis system right from hardware sizing to performance tuning of System & application development.

2- Ensure the stability, integrity, and efficient operation of SAP information systems that support core organizational functions.

3- Monitoring, maintaining, supporting, and optimizing all used SAP function modules.

4- Develop the custom objects (report, interface, enhancement, dialog programming).

5- Responsible for providing technical support for all used SAP function modules (Finance, Cost Control, Accounting, Payroll, Procurement) including overseeing the development and organization of the database, assessment and implementation of new technologies.

6- Modifying databases and SAP product according to client needs. Creating reports on databases. Designing and developing database architectures. Programming views, stored procedures, and functions. Helps in integration of SAP systems with SAP and non SAP systems.

7- Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security.

8- Ensure that storage, archiving, back-up and recovery procedures are functioning correctly. Monitor performance and manage parameters to provide fast query responses to front-end users.

9- Arrange project requirements in programming sequence by analyzing requirements; preparing a work flow chart and diagram using knowledge of computer capabilities, subject matter, programming language, and logic.

Account Manager في International Turnkey System - ITS
  • لبنان - بيروت
  • يوليو 2008 إلى يونيو 2010

1. Managing Levant territory in 5 countries for this provider of information technology solutions and software services and IT Infrastructure for universities users. Oversee account management for 30+ accounts and aggressively pursue new business.
2. To call on customers to analyze opportunities, identify key personnel, and develop a strong business relationship. Identify needs and develop quotations in accordance with customer requirements.
3. Inform Product Managers of any competitive information that is obtained. Focus on customer retention and new business penetration within assigned geographic territory.
4. Ensures customer satisfaction by managing and monitoring the sales order process from data collection through order acceptance to delivery in a timely and professional manner.
5. Contributes to team efforts by accomplishing related results in a cooperative and supportive manner; participating in team sales calls, proposal development, pricing presentations, consultative selling techniques, and order closing strategies; representing region at trade shows and customer postal counsels.

Sales Account Manager – Higher Education Sector – Levant Region في ITS - International Turnkey System
  • لبنان - بيروت
  • يوليو 2008 إلى سبتمبر 2009

1. Managing Levant territory in 5 countries for this provider of information technology solutions and software services and IT Infrastructure for universities users. Oversee account management for 30+ accounts and aggressively pursue new business.
2. To call on customers to analyze opportunities, identify key personnel, and develop a strong business relationship. Identify needs and develop quotations in accordance with customer requirements.
3. Inform Product Managers of any competitive information that is obtained. Focus on customer retention and new business penetration within assigned geographic territory.
4. Ensures customer satisfaction by managing and monitoring the sales order process from data collection through order acceptance to delivery in a timely and professional manner.
5. Contributes to team efforts by accomplishing related results in a cooperative and supportive manner; participating in team sales calls, proposal development, pricing presentations, consultative selling techniques, and order closing strategies; representing region at trade shows and customer postal counsels.

Administrative, Financial and IT Manager في CEC- Université de Québec, Lebanon
  • لبنان - بيروت
  • يناير 2001 إلى مايو 2008

1. Organizing customer service and communication skills.
2. Maintaining and Administering the Institution’s Student Information System and ERP system.
3. Handling multiple assignments and work well in a stressful environment.
4. Distributing duties among personnel according to policies and procedures of the institute.
5. Maintaining good relations with banks, external administrations and clients.
6. Setting the yearly budget of the institute.
7. Representing the institute during annual conventions, conference and meeting.
8. Managing performance of a multiple hardware and software platform interface.
9. Managing, administering and securing all the Institution’s Databases as well as its Network domain Users.
10. Installing and Maintaining all the wired and wireless Network Infrastructure of the Institution including cabling, clients PCs configurations, printers sharing, routers configurations, etc.
11. Maintaining the Hardware components of all the Institution's computers.
12. Training, Assisting and Orienting the Institution's computer teachers to keep on up-to-date and teach the latest computer topics.

System Unit and Technical Account Manager في MERISA Company – Lebanon
  • لبنان - بيروت
  • يناير 1994 إلى ديسمبر 1995

1. Budget evaluation (time, resources). Technical and functional administration and development of the projects. Technical coordination and follow up with clients and computer products and services provider.
2. Defining different projects' phases, modeling, choice of solutions and tools, participation in the development and installation. Evaluation of quality control for software and Hardware. Identifying technical problems and developing possible solutions.
3. Evaluating risks related to the physical and technical safety of data.
4. Testing, validating and documenting different modules.
5. Developing applications with: Visual Basic, Access, HTML …

الخلفية التعليمية

ماجستير, Master’s degree in Management and Information Technologies
  • في IAE Aix-Marseille Graduate School of Management, France.
  • يونيو 1993

Master’s degree in Management and Information Technologies; Grade Very Good. IAE Aix-Marseille Graduate School of Management, France.

Specialties & Skills

SQL Server
Database Administration
SAP ERP
Administration
Teaching