Resource Operations Specialist
FieldCore Services Solution Gulf, A GE company
Total years of experience :10 years, 9 Months
Onboarding support for the new hires with their work visa, PPE, etc
Manage permanent accommodation for the crafts
Mobilizations on training assignments and logistics for non outage related activities and work together with immigration team for the same.
Maintain legacy oracle records and support 3rd party operations and billing
Receives and creates new jobs and employee assignments in company databases
Updates and maintains company databases with employee, job and financial information
Interacts with field employees to provide information about job assignments
Travel Logistics / Reconciliation - Ensures travel costs support Granite’s Cost Management objectives (flights, accommodation, vehicle hire)
Generates and manages multiple reports for business partners as needed
Assists with development and testing of system modifications within GSI systems / databases
Coordinates mobilization and demobilization (travel and logistics) of field employees to ensure timely arrival to / from job sites
Updates employee status in the company database on a daily basis
Initiates requests / follow up on information in the GE Travel Advisory System (TAS)
Update and maintain accuracy of pay / cost / bill rates, site information, and project information
Performs other duties as assigned
Immigration (as required)
Monitors and manages outbound travel via Granite tools
Initiates cases with outside counsel to procure visas / work permits
Communicates with various government agencies for certification of documents
Fulfills request for Letter of Invitation (as needed)
Provides guidance to employees and Field Business Ops teams regarding documents, cost & time requirements for visa / work permit applications
Ensures all paperwork including applications for immigration visas / work permits are completed accurately and in a timely manner
Tracks visa and work permits progress to keep business partners updated
Accurately maintains Granite Immigration tools (work queue and work authorization profile page)
Maintains immigration files for all employees on foreign assignments
Processes and completes any exit permit or formalities prior to employees leaving the home country for assignment, if applicable
Achievements:
SAP’s Young Professional Program - a training initiative of the SAP Training and Development Institute where the main program modules were covered which includes:
• Business Intelligence in SAP BW 7.4 & SAP BI 4.1
• SAP Predictive Analytics
• Business Model Innovation
• Design Thinking with Focus on Business Model
• Professional Communication & Presentation Skills.
• Interview Techniques & Skills
Duties & Achievements:
Keeping records of sales targets and actual figures and compiling them into reports for management. Prepare daily, weekly, monthly and yearly reports as appropriate using the Orion software.
Clearly identify and defines issues that are being raised by customers through well developed analytical skills and perform any other duties related to the job as assigned by the managers.
Take full responsibility for dealing with relevant customer complaints and queries for the information in a professional standard way and organizing/coordinating the company’s special events.
Buying, Preparing and submitting the tender documents of the company for all the products that are available within the company.
Issuing the fuel vouchers and drivers allowances for the company’s vehicles country wise and ensuring the delivery of goods to the customers.
Regularly review upcoming event function sheets and have thorough understanding of upcoming scheduled events.
Assist in the development and maintain updated and detailed price sheet of all products and services that accurately reflects today’s costs and the company’s profit objectives.
Duties & Achievements:
Broadband Connections, Installation and Configuration.
Troubleshooting and maintenance of the defective Microwave Radio Link.
Operation and Maintenance of NEAX61 Exchange.
Telephone connection and Installation, Fault finding and clearing.
Data Engineering and computer networking.
Developing and maintaining Internetworking service requirements.
Duties & Achievement:
Promoting continuous improvement of service, quality, and performance.
Dealing with computer and technical troubleshooting and support.
Dealing with stamp duty and motor vehicle taxes that are collected by TRA departments.
Ensure that all tax laws, regulations and other requirements are interpreted correctly, uniformly, and applied consistently all the time.
Improve quality of services provided to taxpayers and working on customer complaints
Duties & Achievements:
Schedules examinations by coordinating appointments.
Welcomes new employees to the organization by conducting orientation.
Provides payroll information by collecting time and attendance records.
Submits employee data reports by assembling, preparing, and analysing data.
Maintains employee information by entering and updating employment and status-change data.
Maintains employee confidence and protects operations by keeping human resource information confidential.
Maintains quality service by following organization standards.
Maintains technical knowledge by attending educational workshops; reviewing publications.
Contributes to team effort by accomplishing related results as needed.
-Certificate of Qualification for Diploma in Computer Science & Engineering at St. Joseph University in Tanzania, 2013. -Certificate for examinations results for DIP-CSE at St. Joseph University in Tanzania, 2013. -Certificates of Merits for best student in CSE Department and College Level at St. Joseph University in Tanzania, 2013. -Certificate of Membership in Tanzania Muslim Students and Youth Association (TAMSYA), 2013.
I was awarded for the best student in my class for all the subjects.