IT Manager
Promate Technologies
مجموع سنوات الخبرة :12 years, 8 أشهر
Roles and Responsibilities:
o Systems: Windows Server 2003/2008/2012, Active directory, Cloud, Office 365, Power BI, MIS Data Analytics, Dropbox, Onedrive, Amazon website, Linux, Unix, and Apple MAC OS Deployment, SQL Server Technologies - MS-SQL/Oracle/MySQL, Dropbox, Onedrive, Cloud Portal
o Primary function is setup, deployment, technical support and disposal of corporate laptops, desktops, printers, scanners and
other networked devices.
o Office 365 full Administration, Power BI, Office team, Sharepoint, Outlook, Exchange, Planner
o Reporting MIS Data Analytics and Salesforce for sales and marketing
o Website Admin and Content Writer
o Works closely with the regional Marketing and Sales excellence function to measure the success of the launches of the company products
o Admin for company website maintained in Amazon cloud server
o Setup, configure, upgrade, and maintain corporate software and OS as well as maintaining and monitoring network security.
o Troubleshoot and resolve hardware and installed the software related laptop, desktop, mobile and other network-connected
devices.
o Document laptop, desktop, mobile configuration and maintenance procedures.
o Deployment of user profiles on desktops, laptops, and other mobile devices.
o Deployment and management of network security
o Ensure that users adhere to the company IT policies with regards to company equipment use.
o Populate, update and maintain the IT Asset Inventory system.
Roles and Responsibilities:
Systems: SAP ECC(SAP SD, BASIS, MM, TMS), Amber Road, MDM Tool, Sharepoint, TMS Eyefreight, SAP GTS, MDM Tool(Vendor Master Data Tool)
IS Project Lead for:
Configures Eyefreight TMS for MEA Region 4 countries (UAE, South Africa, Egypt, Saudi Arabia)
Handles ABB SAP GTS System for UAE as Super User
Handles ABB Vendor Master data (MDM Tool) as Super User
Handles ABB UAE, Egypt, South Africa, Saudi Arabia Sharepoints as SharePoint Manager
Leads the 7 Global Forwarders Systems Integration to ABB TMS System as IS Lead
Leads that SAP-Eyefreight System Integration as IS Lead
Project management, making sure projects are on track and proper reporting to all stakeholders
2018 application of the VAT in ABB TMS and SAP GTS systems
SAP systems integration, making sure projects are on track and proper reporting to all stakeholders
Leading the integrations of SAP to other non SAP systems
Training of people for the new systems covering MEA Region-ABB plants buisiness units
Technical SAP and Transport Management system support to MEA business users
Making sure SharePoint is working properly all the time and supporting any issues in the SharePoint.
Leading the System integration projects for 4 countries MEA.
Maintaining(full access) the vendor master data and the material master data
BA of the following departments:
Instant Cash, Instant Draft, FX Exchange, Dealings, Whole Sale,
Marketing, Operations, Retail, Accounts, Pay Time, Telegraphic Transfer
Application: AS400, MS Office, Gliffy and Adobe, MIS, IMS, SAP
Role: SAP Basis Consultant
SAP Installation and Post Installation
Monitoring and Support: SICK, SM50, ST06, SM12, SM13, SM21, ST22, ST02, ST03N, SMQ1/SMQ2, BD87, SMW01,
SPAD, DBACOCKPIT (DB02), DB01, DB12, DB13
Role: Business Analyst and Software Quality Control
Business Analyst of All Wall Street Departments and Modules.
Gathering and understanding Financial Requirements
Work with Compliance, Operations, Retails, Finance, IT, Marketing, Strategic World Wide Team.
Mediator between IT Team and Business Team
Make sure all requirements are being delivered and track base on business requirements
Gather Business Requirements for AS400 and SAP Project
Coordinate with Business people, attend Project Meetings. Etc
Excellent Presentation, can create 3D and 2D presentation aside from PowerPoint
Document Business processes
Build Process Flow Charts
Build Functional Requirements Specifications
Test all the created applications in AS400 system to ensure all the requirements meet base on Functional Requirements with quality and standards.
Guide production users during Software UAT Testing
Build Test cases
Build User Manuals
Build Defect Sheets
April 2 2014 - December 2014
Accenture Philippines Position: SAP CRM BASIS Consultant
Project: Multinet and United Energy Mulgrave, Australia
Systems and Application
Oracle 11G
SAP CRM 7.0 - 7.* ehp1-3
SAP ISU
SAP NetWeaver 7.0 - 7.4
Solaris Operating System
WinSCP
Putty
VNC Server
SAP Download Manager
SAP Solution Manager
SAP Marketplace
HPQC
BMC Remedy Action Request System
Role Scope:
2 Full Life Cycle of SAP CRM Implementation (Preparation, Installation to Go Live)
6 Oracle Database 11G Installation
Help in SAP System Design
Kernel Upgrade
SAP and Oracle Database Management, Backup, Analysis and Performance Tuning
Solaris Operating System Analysis and preparation before SAP Installation
Web-Based SAP Management Console
CRM Web Client Configuration
CRM Middleware Configuration
Business Roles Assignment to Positions, Position Assignment to Employee
Business Partner Employee Creation and Maintenance
LSMW Script Creation
REVTrac Configuration and Use
RFC Configuration
SAP License Configuration
SAP Support Package Upgrade
Sap Note Application
Client Copy
User Security and Authorization
User Creation via Script
Transport Management System
Oracle DB Full Backup and Health Check
Database Monitoring
File System Health Check and Maintenance
Root Cause Analysis resolving Issues
CRM Incident Management
Act as first point of contact for key users for SAP CRM support
Create documentation on all implemented solutions
Develop SAP CRM training material for the business key users
Position: SAP Basis and Control M Specialist Level 2 Architect
Project: SHELL AMS PROJECT
Systems: UNIX, SAP, Mainframe, Control M, SAP CRM
Production SAP/Mainframe Server Scope:
P94 GSAP R/3
PA2 GSAP APO
PB5 GSAP BW
PR1 GSAP CRM
P31 GSAP R/3 Chemicals
PB2 GSAP BW Chemicals
P49 Gas & Power R/3 (GTL)
PC7 Gas & Power UI (BW) (GTL)
Applications: Control M Enterprise Manager PRD and UAT, Service Manager 7, Control M Desktop, SAP, Lotus Notes, MS Outlook, SAP Production Servers
MS Excel Skills:
VLOOKUP, HLOOPUP, COUNTIF/ COUNTIFS, SUMIF/SUMIFS, DSUM, ISNUMBER,
CONCATENATE, Macro
Databases: MS Access, DB2, MySQL, SQL Server, CRM
Tasks:
Make sure all documents are SOX compliant
Do creation, analysis and QA testing in UAT
Implement changes in PRD using Shell scripts
Variant creation, batch job creation in UAT and testing before implementation
Provide authorization to the users for specific transaction codes in SAP
Provide user authorization to specific SAP Production Server
System health check of Control M servers weekly and every outage
Make sure to back up all the scheduled batch jobs before every implementation
Resolve Level 2 Incident Ticket Management tickets
Taking Calls from users around the globe for SAP/mainframe issues within our scopes
Collaborating with SAP functional Team (HM, MM, SD, FI, OTC, CRM, Sabrix)
Handling SAP Spool Requests
Team Role:
My roles were in technical and functional side like business analysis and QA through out development. I also helped in analyzing how the system will work. Designed the GUI of the application using VB.net and Photoshop. Gather companies' information by any means like checking company’s websites, interviewing employees and getting company revenues data in BIR. Lastly, present the project milestones and create manuals for the stake holders.
QA Testing Used: Black, White and Grey Testing
we used Waterfall Method
Application Used:
VB.NET, MS Visio, VISIO online, Pxlr Editor, Ipiccy, Adobe Photoshop, Notepad++, Apache, MS Office, Mysql
Main Roles:
VB.net Developer
Web Admin and Social Sites Admin
Event Organizer Assistant
how it grows and balances the budget for the year and for everyday
expenditures,
how it markets their events to their member companies,
how it plans projects and programs per year,
how it organized events, programs and seminars from the very beginning to the very end.
Achievement:
Acquired Global Professional Training with Japanese Engineers from
Spiceworx Consultancy (PSIA member company)
Process Analyst of
BSP Reporting, Intercompany Loan, Reserve for Doubtful Accounts,
Accounts Receivables, Intercompany Liabilities, Trade Collections,
Employee Accounting, Cash Advance Requisition, Delivery, Put Away,
Return, Replenishing, Picking, Loading and Transferring of Finished
Goods from Distribution Center to Customer
Application Used:
-Visio, Gant Chart, Paint, MS Office, Powerpoint. Prezi
-SAP Production(Client Side), Adobe Photoshop
Passed IBM: Test 000-730: DB2 9 Family Fundamentals When I was 2nd year college Score: 96.88% Dean's Lister
