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Badr GHENDI, Draftsman Designer

Badr GHENDI

Draftsman Designer·Design office

Qatar

High school or equivalent, innovative product design

Work experience

Total years of experience: 2 years, 1 months

Draftsman Designer

January 2022 - January 2024

Design office

Casablanca, Morocco

January 2022 - January 2024

Handled customer inquiries
Managed customer accounts
Improved customer satisfaction ratings
Provided comprehensive customer support by addressing client
inquiries, handling
policy-related issues, and resolving claims efficiently.
Managed a high volume of inbound and outbound calls, ensuring quick
and effective
resolution of client concerns and maintaining a high level of customer
satisfaction.
Guided clients through the claims process, explaining coverage details
and assisting
with documentation and follow-up procedures.
Maintained detailed client records in the companys CRM system,
ensuring smooth
communication and follow-ups.
Exhibited strong communication skills, professionalism, and problem
solving abilities
in a fast-paced environment.
Company industry:
Architecture
Job role:
Engineering

Education

MULTIHEXA PRIVATE CASA INSTITUTE

January 2025

January 2025

High school or equivalent, innovative product design

Morocco

Maqdissi high school

January 2022

January 2022

High school or equivalent, Mathematics

Morocco

Skills

INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
CORPORATE SOCIAL RESPONSIBILITY
Intermediate
CORPORATE SOCIAL RESPONSIBILITY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OUTLOOK
Intermediate
MICROSOFT OUTLOOK
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate
PRESENTATION SOFTWARE
Intermediate
PRESENTATION SOFTWARE
Intermediate
RESEARCH
Intermediate
RESEARCH
Intermediate
SALES
Intermediate
SALES
Intermediate

Social profiles

Instagram
Instagram
instagram.com/albadr_g1

Languages

English
Beginner
French
Beginner
Arabic
Beginner

Training and Certifications

Training
training certificate / AutoCAD and AutoFluid-Autodesk CAD software
MULTIHEXA PRIVATE CASA INSTITUTE
Jan 2024
Show credentials

Hobbies

  • Reading Books
  • Basketball
  • travel.
  • swimming.
  • football,
  • gymnastics,