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Badreyah Alhmoudi, Customer service department

Badreyah Alhmoudi

Customer service department·BANK OF BARODA

United Arab Emirates

Bachelor's degree, ريادة اعمال

Work experience

Total years of experience: 1 years, 6 months

Customer service department

June 2023 - June 2024

BANK OF BARODA

Dubai, United Arab Emirates

June 2023 - June 2024

+ Established new accounts for individuals and businesses.
• Created customized solutions tailored to meet the needs
of each client. Conducted account verifications.
Company industry:
Banking
Job role:
Customer Service and Call Center

Customer Service Representative

January 2023 - January 2024

DELUXE HOLIDAY HOMES

Fujairah, United Arab Emirates •Hybrid

January 2023 - January 2024

• Assisted guests with bookings, inquiries, and service requests.
• Maintained high levels of customer satisfaction.
• Coordinated guest requirements and resolved issues efficiently.
• Provided professional customer support and communication.
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

training

January 2023 - May 2023

SEWA (Sharjah Electricity,

Khawr Fakkan, United Arab Emirates

January 2023 - May 2023

received a trainee internship chance at SEWA, which
offers a great opportunity to learn about business
management skills indentureship process and procedure.
Company industry:
Public Administration

Education

Department of Business and Economic, UAEU

January 2023

January 2023

Bachelor's degree, ريادة اعمال

United Arab Emirates

United Arab Emirates University

January 2023

January 2023

Bachelor's degree, Business And Entrepreneurship

United Arab Emirates

Lubaba Bint Al Harith high school

January 2017

January 2017

High school or equivalent, ثانوية

United Arab Emirates

Lubaba bint

January 2017

January 2017

High school or equivalent, high school

United Arab Emirates

Skills

ENTREPRENEURSHIP
Intermediate
ENTREPRENEURSHIP
Intermediate
ECONOMICS
Intermediate
ECONOMICS
Intermediate
SOCIAL MEDIA
Intermediate
SOCIAL MEDIA
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
CRITICAL THINKING
Intermediate
CRITICAL THINKING
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
Call Center
Expert
Call Center
Expert
Marketing
Intermediate
Marketing
Intermediate
Banking
Intermediate
Banking
Intermediate
Accounting
Intermediate
Accounting
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
CUSTOMER COMPLAINT RESOLUTION
Intermediate
CUSTOMER COMPLAINT RESOLUTION
Intermediate
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate

Languages

Arabic

Native Speaker

English

Intermediate

Turkish

Expert