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Badriyah Aref, Data Analyst | Quality

Badriyah Aref

Data Analyst | Quality·Walaa Cooperative Insurance Company

Saudi Arabia

Bachelor's degree, Computer Science

Work experience

Total years of experience: 2 years, 8 months

Data Analyst | Quality

December 2023 - Present

Walaa Cooperative Insurance Company

Khobar, Saudi Arabia

December 2023 - Present

• Delivered data driven insights and executive reports to CEO and senior leadership to support strategic decision
making.
• Automated reporting using Microsoft Power BI, reducing turnaround time from 4 days to 1 day.
• Designed and developed interactive KPI dashboards to improve visibility and support executive decisions.
• Analyzed insurance and customer data to identify trends and support data driven strategies and customer
experience improvements.
• Performed UAT and production testing, identifying system issues, and logging tickets via Jira.
• Ensured compliance with insurance regulations, including SAMA and Insurance Authority requirements.
• Streamlined data collection, cleaning, and reporting processes to improve efficiency and data accuracy.
• Collaborated with cross functional teams to define reporting requirements and deliver actionable insights.
• Provided first level support for user issues and coordinated with IT teams to resolve complex incidents.
• Appointed as Risk Champion and Operational Excellence Champion, driving compliance and process
improvement initiatives.
• Delivered reports in response to periodic requests from the Insurance Authority
• Participated in system requirements gathering and testing with cross functional teams including BTO and IT.

Company industry:
Insurance & TPA
Job role:
Information Technology

Data Analyst Trainee

October 2022 - November 2022

Imam Abdulrahman Bin Faisal University

Dammam, Saudi Arabia

October 2022 - November 2022

• Assisted in developing automated reports using BI tools, helping the team save time on report preparation.
• Contributed to creating a stakeholder-friendly dashboard on WordPress, making key metrics more accessible.
• Helped maintain and organize SQL databases, improving data accuracy, and ease of use for the team.
• Collaborated closely with stakeholders to define project requirements and align objectives with business
• goals.
• Conducted data collection, cleaning, and preprocessing for analysis and reporting purposes.
• Built and maintained automated dashboards and reports to support strategic decision-making.

Company industry:
Higher Education
Job role:
Information Technology

Education

Imam Abdulrahman Bin Faisal University

June 2023

June 2023

Bachelor's degree, Computer Science

Saudi Arabia

GPA (point): 4.04 out of 5

GPA (point): 4.04 out of 5

Skills

IT Officer
Expert
IT Officer
Expert
IT HelpDesk
Expert
IT HelpDesk
Expert
System Analysis
Expert
System Analysis
Expert
Data Analysis
Expert
Data Analysis
Expert
Information Technology
Expert
Information Technology
Expert
data analysis
Expert
data analysis
Expert
MS Office
Expert
MS Office
Expert
Technical Writing
Expert
Technical Writing
Expert
ANALYTICS
Intermediate
ANALYTICS
Intermediate
BUSINESS ANALYSIS
Intermediate
BUSINESS ANALYSIS
Intermediate
BUSINESS EFFICIENCY
Intermediate
BUSINESS EFFICIENCY
Intermediate
DECISION MAKING
Intermediate
DECISION MAKING
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
WILLINGNESS TO LEARN
Intermediate
WILLINGNESS TO LEARN
Intermediate
Systems Analysis
Expert
Systems Analysis
Expert
requirement gathering
Expert
requirement gathering
Expert
UAT testing
Expert
UAT testing
Expert
COMPUTER SCIENCE
Intermediate
COMPUTER SCIENCE
Intermediate
ACCEPTANCE TESTING
Intermediate
ACCEPTANCE TESTING
Intermediate
ANALYTICAL THINKING
Intermediate
ANALYTICAL THINKING
Intermediate
DATA VISUALIZATION
Intermediate
DATA VISUALIZATION
Intermediate
KPI REPORTING
Intermediate
KPI REPORTING
Intermediate
LINKEDIN
Intermediate
LINKEDIN
Intermediate
REQUIREMENTS ANALYSIS
Intermediate
REQUIREMENTS ANALYSIS
Intermediate
SYSTEM TESTING
Intermediate
SYSTEM TESTING
Intermediate
Requirements Gathering
Expert
Requirements Gathering
Expert
ANALYTICAL TECHNIQUES
Intermediate
ANALYTICAL TECHNIQUES
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
DATA DRIVEN DECISION MAKING
Intermediate
DATA DRIVEN DECISION MAKING
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MOTIVATIONAL SKILLS
Intermediate
MOTIVATIONAL SKILLS
Intermediate

Social profiles

Personal Website
Personal Website

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
Standardized Test of English Proficiency
Qiyas
Sep 2023
Show credentials
ITIL 4 Foundation in IT Service Management
PeopleCert
Apr 2026
Show credentials
Google Data Analytics
Data Analysis using Tableau
Risk Management Training
Standardized Test of English Proficiency (STEP)
Foundation
Standardized Test of English Proficiency (STEP)
Google Data Analytics
Data Analysis using Tableau
Create High-Fidelity Desings in Figma
Risk Management Training
Standardized Test of English Proficiency (STEP)
Google Data Analytics
Data Analysis using Tableau
Create High-Fidelity Desings in Figma
Risk Management Training
Google Data Analytics
Coursera
Coursera Online Create High-Fidelity Desings in Figma
Google Data Analytics
Oct 2023

Training
The Web Developer Bootcamp
Udemy
Sep 2023

Hobbies and interests

Prototyping
Data Wrangling
Debugging