Shaima Rezk, Sales Engineer / Business Development Engineer

Shaima Rezk

Sales Engineer / Business Development Engineer

Independent Technical Solutions

Location
United Arab Emirates
Education
Higher diploma, Intelligent Building Design and Automation
Experience
19 years, 1 Months

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Work Experience

Total years of experience :19 years, 1 Months

Sales Engineer / Business Development Engineer at Independent Technical Solutions
  • United Arab Emirates - Dubai
  • My current job since September 2014

Solution Provider in the HVAC field and supplier of PICV and Kitchen Ventilation Systems
• Reporting to MD, role across the UAE.
• Develop a relation with new clients, developers and MEP consultants.
• Maintain the relation with the existing customers.
• Conduct technical presentations with clients and consultant to increase the awareness about the products.
• Try to specify the product with MEP consultants and get in to the vendor list.
• Perform all aspects of selling to maintain and develop new or existing customers, including take-offs, project quotations, closing orders, preparation of submittals and resolving customers’ problems
• Close sales contracts and meet forecasted sales goals

Area Sales Manager - HVAC at Heat Pipes Trading
  • United Arab Emirates
  • September 2006 to September 2014

Heat Pipes Trading - British Company that is dealing with Heat Pipes, Ultra Violet Lamps, Energy Recovery Ventilators, Air Curtains and Dehumidifiers.

Position is Area Sales Manager.

Responsibilities are:

• Introducing the product to consultants, contractors and end users.
• Direct selling of the companies products to Commercial, Industrial, other Sectors.
• Develop sales plans and penetrate strategic accounts.
• Provide technical sales support and consultation to clients for the sale of the companies products in order to develop business opportunities and expand customer relationships
• Perform all aspects of selling to maintain and develop new or existing customers, including take-offs, project quotations, closing orders, preparation of submittals and resolving customers’ problems
• Close sales contracts and meet forecasted sales goals

Electronics Engineer at Adel Electronics Centre
  • United Arab Emirates - Dubai
  • April 2005 to September 2006

•Adel Electronics Centre from April 2005 till Sep 2007. Dubai, UAE
Security Systems Company (CCTV - Video & Audio Door Phones)

A.Sales Engineer:

1. Handle customer enquiries on the telephone, E-mail, or face to face, answer technical questions.
2. Determine customer requirements in business and technical terms to clearly define and provide a solution.
3. Understand technical specifications/drawings.
4. Offer customers the best solution for their application and prepare the Quotations.
5. Assist customers and partners in their evaluation phase of the product.
6. Providing neat, accurate and complete documentation required for each product sold.

B.Sales Co ordinator (overseas):

1. Handle customer enquiries and orders on the phone, and E-mails.
2. Dealing with customer orders regarding prices, terms & conditions of service.
3. Co ordinate with the accounts and the warehouse people to check the stock.
4. Prepare quotation / proforma / invoices.
5. Outsourcing the product, in case out of stock.
6. Following up with the payment.
7. Contact the cargo companies, and try to get the best rate to deliver the goods.
8. Follow up with the cargo companies to make sure that the products are delivered.
9. Providing neat, accurate and complete documentation required for each product sold.

Education

Higher diploma, Intelligent Building Design and Automation
  • at British University in Dubai (BUID)
  • May 2015
Bachelor's degree, Electrical & Electronics Engineering
  • at Sharjah University
  • January 2004

These are some of the courses and projects i did during my study period: 1)Courses: Hardware:Digital Logic Design,Microprocessor and Interfacing using 8085 μP,Electronic Devices,Digital Electronics,Advanced Digital Design,Power Electronics,Circuit Analysis,Field Analysis,Elecromechanical Systems,Instrumentation & Measurements,Feedback Control Systems,Embedded Systems Design. Software:Programming in C language,Random Signal Theory,Applied Numerical Programming in C Telecom.:Computer Communication and Networks,Cellular Telephony,Communications Electronics,Telecommunication System,Digital Signal Processing,Signals and Systems. 2)Projects: - (Senior Project) House Control and Monitoring System: using temperature, vibration, and smoke sensors. And LabView as a software. - (Junior Project) Design of a light bulb circuit: Design alight bulb circuit, where the bulb had ten different levels of light. That was achieved by using a microcontroller that was programmed with assembly language, and the user was the one who choose the level. - AM and FM simulation using MATLAB: Comparison the between the behavior of the AM and FM with noise and without. The project involves simulation of AM / FM comparison using MATLAB. - Designing of an ATM machine: Using 8085 μP, a program was designed to use an ATM machine to withdraw an amount of money that was assigned by the user. - Digital Low-pass Filter Design: this program will design a filter using bilinear transformation and an Analog Butter worth operating at rate 20KHz and having pass band extending to 4KHz and a pass stop starting at 5KHz. - Designing of alight bulb circuit that was turn off with light and ON with Dark using relay and Light sensor. - Solving Nonlinear System of equations using Newton Rap-son method using C language: An iterative method to solve nonlinear equations that will approximate the unknowns with minimum tolerance.

Specialties & Skills

Maintenance Engineering
Electrical Engineering
Controls
Business Development
HTML Coding
C language
Computer maintenance
CFD (computational fluid dynamics)

Languages

English
Expert
Arabic
Expert

Training and Certifications

(Certificate)
Date Attended:
May 2014
KEY ACCOUNT MANAGER TRAINING (Certificate)
Date Attended:
November 2013
Valid Until:
November 2013

Hobbies

  • horse riding
    tried it for a while in Sharjah Equestrian Club and Al-Ahli Equestrian Club
  • Swimming