Senior SME Virtualization
Microland
Total years of experience :19 years, 0 Months
Subject Matter Expert. Handling transitions and infrastructure assessment of new customers in addition to client infra support.
Technical Lead. US based client. Infrastructure consists of
Windows servers 2008/2012/2016, DNS, DHCP, failover clusters, AV server, ESXi servers
5.5/6.5/6.7, HA & DRS and AWS instances. Participating project implementation in
addition to handling escalations, incident management, problem management, vendor
engagement, peer review changes and present them in CAB. Backup/restore of VMs
using NetApp VSC. Hardware - HP C 7000 Blade Center, Dell EMC VxRail and CISCO
UCS.
Team Lead/L3 Support. US based client. Infrastructure consists of
Windows servers 2008 R2/2012, AD, DNS, DHCP, failover clusters, AV server, ESXi
servers 5.1/5.5, HA and DRS. Handling escalations, patch management, incident
management, problem management, vendor engagement, peer review changes and
present them in CAB. Backup/restore of VMs using Veeam Backup. Monitoring the virtual
environment. Hardware - Dell PowerEdge and IBM HS22/23 Blade Centre. Also
supported local IT infrastructure, peripherals, office equipment.
Supported a US based client with datacenters located in US and Europe. Infrastructure consists of Windows servers 2003/2008/2012, AD, DNS, DHCP, failover clusters, AV server, ESXi servers 4.1/5, HA and DRS. Was giving L3 level support for 1600 servers (physical and virtual), handling escalations. Backup/restore of VMs using Vranger. Also handled patch management, Problem management and vendor engagement. Hardware - HP ProLiant and IBM HS22 blade center.
US based financial client. Infrastructure consists of Windows servers 2000/2003/2008, AD, DNS, DHCP, failover clusters, AV server, ESXi servers 3.5/4.1, HA and DRS. L2/L3 support engineer for Windows servers 2003/2008 and patch management. L2 Support for VMware ESXi servers. Hardware - HP ProLiant and Dell PowerEdge
US based financial client. Infrastructure consists of Windows servers 2000/2003, AD, DNS, DHCP, clusters and ESXi servers 3.5. L2 support for Windows servers 2000/2003. L1 support for VMware ESX servers. Hardware IBM and HP.
L2 Support for Windows Server 2000/2003, Desktops, IT peripherals, Office Equipment, Installation & configuration of Network printers, LAN and Desktop. Also provided support for training and HW procurement. Hardware - Dell, HP and HCL.
courses: MCA (Master of Computer Application)