IT Infrastructure Project Manager
Verizon Data Services India Ltd
Total years of experience :13 years, 4 Months
Portfolio point of contact within Verizon Enterprise Solutions IT for IT Infrastructure Project Management.
•Responsibilities included implementation of enterprise level programs such as cloud migration, data center migrations, tech-refresh of existing hardware.
•Providing cloud consultation to various technology team and facilitate smooth migration and monitoring.
•Managing ordering and provisioning of new hardware and software, end-to-end management of new requests within our portfolio.
•Handling budgetary management of hardware, project management, inter-organizational communication and collaboration, data collection, and collective status reporting of all open requests and efforts.
•Facilitating multiple projects across Business Groups, Solution Centers and Geographies through efficient Project Management and Coordination of projects or operations related to Product Lifecycle Management (PLM), Enterprise Project Management (EPM), ALM, In-House Tools, Test Management Tools etc.,
•Running multiple cloud migration projects across domains, through Initiation, Planning, Execution, Monitoring & Control and until Closure of projects
•Executing Project Charters, Plan, Milestones and execute and monitor the projects within the triple constraints
•Negotiating with customers and other business owners related to SOW, Requirements, Planning, Timelines and Deliveries to meet customer expectations
•Following-up on the stages of the Projects as per PMI and ITIL standards.
•Assisting TL and Manager in the efficient management of Projects through Dashboard KPI’s, Reporting, Knowledge base.
•Prepare Dashboards, KPIs related to multiple projects and presenting it to the relevant stakeholders.
•Proactively work on Risk Management and Quality Management.
•Driving meetings autonomously and effectively with Project Teams, Business Owners, Solution Centers and Management
•Managing all application validation with respect to new application creation, application retirement & other updates based on latest organization change
•Managing all hardware server validation, server mapping, server decommissioning and ensuring the updated data available in database.
•Middleware License procurement for the applications by working closely with vendors
•Identifying assets for decommissioning and coordinating with various technology teams to decommission to reclaim the infrastructure assets like storage, rack space, etc
•Testing the newly commissioned servers to ensure that they are hardened properly and vulnerabilities are removed.
•Leading the release management team to support each release project plan and post release/ change review and preparing a lesson learnt document
•Spearheading deployment projects including activities like procure, configure, install and deploy various types of hardware and software that supported over 300+ project team members in my business unit
•License management of software assets to ensure that the licenses are utilized properly and unused licenses are reclaimed to be available for deployment
Managed entire branch operations
•Final checking and validation of new business proposal files
•Followed up of new business issuances with Central Operations & Underwriting Team
•Managed CPA team
•Maintained all files and MIS’s in accordance with the audit requirements
•Handled customer queries and complaints
•Maintained TAT in new business issuance, customer service & operations ensuring SIX SIGMA
•Managed all bank related operations including cash, cheque and reconciliation of the same at EOD
•Pre-and post-license issues for advisors
•Primary vault Custodian etc
Part of planning and logistics team.
•Analyzed customer requirement and forecasted based on past requirement.
•Worked with purchase team for material procurement based on requirements.
•Collaborated with various team for quality product delivery.
•Maintained optimum level of inventory & avoiding production line stoppage.
•Planned for production according to customer requirement
•Controlled effective supply chain management & logistics
•Negotiated with forwarders and controlling freight cost
•Ageing Analysis of Invoices
•Prepared weekly & monthly production and customer requirement report
•Provided weekly shipping report to customers
•Daily updating of customer requirement
•Formulating minimum transit time in import & export
•Tracking the shipment on daily basis and updating the customers regular basis.
•Part of a team in developing Activity Based Costing for all the sub processes
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