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Ban Dana, Operations&Training Coordinator

Ban Dana

Operations&Training Coordinator·Reform Organization

Palestine

Master's degree, Business Administration

Work experience

Total years of experience: 3 years, 5 months

Operations&Training Coordinator

June 2025 - Present

Reform Organization

Ramallah and Al Bireh, Palestine

June 2025 - Present

Coordinate dailyadministrative and operational activities for programs and training initiatives.
Manage training logistics including schedules, venues, materials, and participantcoordination.
Prepare operational and progress reports to ensure timeline compliance.
Company industry:
Other Business Support Services
Job role:
Administration

Business&Operations Consultant(Freelance)

April 2025 - Present

freelance

West Bank, Palestine

April 2025 - Present

Advise organizations on operational efficiencyand administrative process improvement.
Coordinate projecttimelines, deliverables, and performance reporting.
Streamline workflows to enhance execution speed and clarity.
Company industry:
Administration Support Services

Business&Operations Consultant(Freelance)

April 2025 - Present

freelance

West Bank, Palestine

April 2025 - Present

Advise organizations on operational efficiencyand administrative process improvement.
Coordinate projecttimelines, deliverables, and performance reporting.
Streamline workflows to enhance execution speed and clarity.
Company industry:
Administration Support Services

FreelanceAdministrative& Marketing Consultant

January 2025 - Present

freelance

West Bank, Palestine

January 2025 - Present

Developed, improved, and implemented short-term and long-term administrative and marketing
strategies for eightsmall businesses.
Managed teams to execute strategies effectively.
Increased business efficiencyand customer engagementthrough tailored solutions.
Company industry:
Marketing

FreelanceAdministrative& Marketing Consultant

January 2025 - Present

freelance

West Bank, Palestine

January 2025 - Present

Developed, improved, and implemented short-term and long-term administrative and marketing
strategies for eightsmall businesses.
Managed teams to execute strategies effectively.
Increased business efficiencyand customer engagementthrough tailored solutions.
Company industry:
Marketing

Board Member

January 2023 - Present

PFPPA

West Bank, Palestine

January 2023 - Present

Contribute to strategic planning and governance oversight.
Participate in policy review, program evaluation, and decision-making processes.
Company industry:
Law Firm
Job role:
Management

Program Coordinator

September 2023 - December 2024

PFPPA

West Bank, Palestine

September 2023 - December 2024

Coordinate large-scale programs and grants aligned with organizational objectives.
Maintain program tracking tools, performance records, and documentation.
Prepare operational and narrative reports for management and donors, and liaise with partners
and service providers.
Company industry:
Law Firm
Job role:
Teaching and Academics

ProjectCoordinator

August 2024 - November 2024

Leadership Programs

West Bank, Palestine

August 2024 - November 2024

Support planning and execution ofleadership and capacity-building programs.
Coordinate workshops, training sessions, and stakeholder meetings.
Collect data and prepare reports for management and stakeholders, and follow up on post
training activities.
Company industry:
Primary, Prep, & Secondary School
Job role:
Management

Education

London College

January 2025

January 2025

Master's degree, Business Administration

United Kingdom

GPA (point): 3.8 out of 4

GPA (point): 3.8 out of 4

Hebron University

May 2024

May 2024

Bachelor's degree, medical laboratory

Palestine

GPA (point): 2.7 out of 4

GPA (point): 2.7 out of 4

Skills

Management
Expert
Management
Expert
Marketing
Intermediate
Marketing
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
AGILE PROJECT MANAGEMENT
Intermediate
AGILE PROJECT MANAGEMENT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPUTATIONAL BIOLOGY
Intermediate
COMPUTATIONAL BIOLOGY
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROGRAM MANAGEMENT
Intermediate
PROGRAM MANAGEMENT
Intermediate
PROJECT COORDINATION
Intermediate
PROJECT COORDINATION
Intermediate
PMP
Expert
PMP
Expert
Administration
Expert
Administration
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Project Management
Expert
Project Management
Expert
Sales
Intermediate
Sales
Intermediate
Customer Service
Intermediate
Customer Service
Intermediate
Business Analysis
Intermediate
Business Analysis
Intermediate
Microsoft Excel
Expert
Microsoft Excel
Expert
Business Development
Intermediate
Business Development
Intermediate
Infrastructure Projects
Intermediate
Infrastructure Projects
Intermediate
Planning
Intermediate
Planning
Intermediate

Languages

Arabic
Native Speaker
English
Expert