Layla Hamdan

• Develop and implement business development strategies to increase revenue and market presence.
• Identify and secure new business opportunities, partnerships, and potential clients.
• Conduct market and competitor analysis to identify growth opportunities and industry trends.
• Build and maintain strong client relationships to support long-term business growth.
• Support sales negotiations, proposal preparation, and contract discussions.
• Coordinate with finance, operations, and marketing teams to achieve business objectives.
• Prepare business performance reports and strategic insights for senior management.
• Support revenue growth initiatives through lead generation and client engagement.

Responsible formanaging, maintaining, and securing an organizationsIT
infrastructure. This role ensuresthat all servers, networks, and computer
systems operate efficiently, reliably, and securely. Also I providetechnical
support, implements system upgrades, monitors performance, and resolves
issuesto maintain smooth daily operations, at Speed Net Azzam Company.

Build and maintain strong, long-term relationships with clients, Serve as
the main point of contact for all customer account matters, Understand
client needs and propose suitable products or solutions, Prepare and
deliver proposals, quotations, and presentations, Handle client inquiries,
resolve issues, and ensure high satisfaction, Coordinate with internal
teams (sales, marketing, operations, finance) to deliver services smoothly,
Monitor account performance, renewals, contracts, and follow-up,
Identify upselling and cross-selling opportunities to grow accounts, Track
key account metrics and provide reports to management.

• Assisted in daily office operations and documentation
• Managed correspondence, files, and basic reporting
• Supported various departments with administrative tasks
• Gained practical exposure to trading and contracting business
operations