bara'a Sammour

Handling basic office duties, such as answering and routing phones, responding to emails, and client records, and data entry and reporting.
•Monitors and maintains current inventory level.
•Processes purchasing orders as required.
•Track orders and investigates problems.
•Processes and/or approves invoices for payment.
•Coach & mentor outsource staff.

Initiate telephone calls to professional organizations, government agencies or other appropriate groups to obtain and/or verify required information.
•Review documents such as Name and Address History, Credit Report, etc. to be processed appropriately.
•Maintains database by entering new and updated customer and account information.
•Conveying information to other departments to ensure efficiency and clients satisfaction.
•Reporting to top management betweenwhiles to improve results.