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Baraka  Kahangwa , Sales Executive

Baraka Kahangwa

Sales Executive·NIT Liquor Store

United Arab Emirates

Bachelor's degree, Marketing Management

Work experience

Total years of experience: 8 years, 6 months

Sales Executive

July 2022 - Present

NIT Liquor Store

Dar es Salaam, Tanzania

July 2022 - Present

• Increased sales by 35% through effective product promotions, upselling, and excellent
customer service.
• Developed and implemented pricing strategies that boosted profit margins by 20%.
• Maintained a 95% client retention rate by delivering personalized service and
customized product recommendations.
• Negotiated bulk purchase deals, securing 10% cost reductions from suppliers.
• Trained and mentored junior sales associates, improving team efficiency by 30%.

Company industry:
Retail & Wholesale

Event Support Volunteer

July 2020 - November 2022

Event Planners Tanzania

Dar es Salaam, Tanzania

July 2020 - November 2022

• Provided post-event support, including feedback collection and debriefing in a report.

Company industry:
Events Management

Intern – Marketing & Public Relations

March 2021 - January 2022

Tanzania Tourist Board

Dar es Salaam, Tanzania

March 2021 - January 2022

• Represented the organization at press conferences and networking events.

Company industry:
Hospitality & Accomodation

Guest Service Associate

June 2017 - November 2019

Kijiji Beach Resort

Dar es Salaam, Tanzania

June 2017 - November 2019

• Boosted guest satisfaction scores by 40%, leading to increased bookings and positive
reviews.
• Trained new staff members, enhancing service consistency and efficiency.
• Provided personalized recommendations, increasing guest spending on resort services by
25%.
• Coordinated with departments to ensure smooth service delivery and exceeded guest
expectations.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

College of Business Education

December 2022

December 2022

Bachelor's degree, Marketing Management

Tanzania

GPA (point): 3.6 out of 4

GPA (point): 3.6 out of 4

Local Hospitality Association

January 2022

January 2022

High school or equivalent, kitchen specialist

Tanzania

Skills

Lead Generation

Expert

Interpersonal Skills

Expert

Guest Satisfaction

Expert

Building Customer Relations

Expert

Communication Skills

Expert

INTERPERSONAL COMMUNICATIONS

Expert

BUSINESS PRESENTATIONS

Intermediate

MARKETING MANAGEMENT

Intermediate

communication skills

Expert

sales and marketing skills

Expert

customer service skills

Expert

MULTITASKING

Intermediate

time management skills

Expert

EMPATHY

Expert

problem solving

Expert

DETAIL ORIENTED

Intermediate

COORDINATING

Intermediate

CULTURAL SENSITIVITY

Intermediate

report writing and presentation

Expert

tourism and hospitality skills

Expert

administravive skills

Intermediate

LEADERSHIP

Intermediate

SALES

Intermediate

CUSTOMER SERVICE

Intermediate

GUEST RELATIONS

Intermediate

CORPORATE FORECASTING

Intermediate

CLIENT SERVICES

Intermediate

interpersonal skills

Expert

MENU MANAGEMENT

Intermediate

OPERATIONS

Intermediate

MANAGEMENT

Intermediate

CULINARY ARTS

Intermediate

FOOD PREPARATION

Intermediate

KITCHEN MANAGEMENT

Intermediate

HYGIENE

Intermediate

INVENTORY MANAGEMENT

Intermediate

EVENT PLANNING

Intermediate

MICROSOFT TEAMS

Intermediate

CONSUMER BEHAVIOUR

Intermediate

MARKETING

Intermediate

Languages

English

Expert

Arabic

Beginner

Spanish

Intermediate

Swahili

Native Speaker

German

Beginner

Training and Certifications

Training
sales and marketing training
puma tanzania
Nov 2023

Hobbies and interests

travelling, swimming, meeting new peoples, learning new languages