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Barbara Biro, Sales

Barbara Biro

Sales·Approved Automotive Dubai

United Arab Emirates

High school or equivalent, English

Work experience

Total years of experience: 4 years, 6 months

Sales

October 2024 - Present

Approved Automotive Dubai

Dubai, United Arab Emirates

October 2024 - Present

• a high customer enquiries through phone, email, WhatsApp,
walk‑in consultations.

Company industry:
Sales Outsourcing

Front desk receptionist -Automotive Dealership

January 2024 - October 2024

Approved Automotive Dubai

Dubai, United Arab Emirates

January 2024 - October 2024

first impression.
• Handled incoming calls, emails, WhatsApp messages, and walk-in enquiries.
• Qualified customer enquiries and directed potential buyers to the appropriate sales
consultants.
• Coordinated appointments between customers and the sales team.
• Maintained accurate records of customer enquiries and follow-ups.
• Supported the sales department by managing leads and ensuring prompt customer
responses.
• Processed administrative documentation and maintained dealership databases.
• Assisted with vehicle sales paperwork and customer information management.
• Liaised between customers, sales consultants, and service advisors to ensure
smooth communication.
• Delivered excellent customer service and resolved customer enquiries efficiently.

Company industry:
Call Centers & Customer Care Outsourcing

Head Barista

January 2023 - January 2024

Gails Bakery

London, United Kingdom

January 2023 - January 2024

• Managed daily café operations and supervised barista staff. Prepared and served
high-quality coffee beverages to company standards. Trained new team members in
coffee preparation, customer service, and operational procedures. Maintained stock
levels and coordinated inventory management. Ensured excellent customer service
and resolved customer queries professionally.
• Led barista team training and quality control to consistently deliver high-standard
specialty coffee, increasing customer satisfaction and repeat business.

Company industry:
Hospitality & Accomodation

Lead Baristq

January 2022 - January 2023

Electric Coffee Ealing

London, United Kingdom

January 2022 - January 2023

• Led a team of baristas in a high-volume specialty coffee environment. Prepared
specialty coffee beverages and maintained consistent quality standards. Assisted with
staff scheduling, training, and performance management. Managed inventory,
ordering, and stock control. Delivered exceptional customer service and built strong
customer relationships. Supported daily opening and closing procedures and cash
handling responsibilities.

Company industry:
Hospitality & Accomodation

Education

Bánki Donát Technical Secondary School

May 2009

May 2009

High school or equivalent, English

Hungary

Skills

AUTOMOTIVE SALES
Intermediate
AUTOMOTIVE SALES
Intermediate
ADVISING
Intermediate
ADVISING
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER INQUIRIES
Intermediate
CUSTOMER INQUIRIES
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
QUOTATIONS
Intermediate
QUOTATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
WINDOW TINTING
Intermediate
WINDOW TINTING
Intermediate

Languages

English

Native Speaker