Heba Alsaffar, business development officer

Heba Alsaffar

business development officer

Algas Events

Location
Kuwait - Ar Rumaythiyah
Education
Diploma, Secretariat and Office Management
Experience
11 years, 10 Months

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Work Experience

Total years of experience :11 years, 10 Months

business development officer at Algas Events
  • Kuwait - Sharq
  • My current job since November 2023

\[Client Relationship Management\] / \[Negotiating Deals\] negotiate deals with both new and existing clients and collaborate with clients to create win-win solutions that benefit both parties. explore new markets, products, and services that align with the companys goals

ROTATION at Grand Hayatt.
  • Kuwait - Janub as Surrah
  • January 2023 to April 2023

Observe how supervisors interact with staff. Are they providing clear instructions and guidance, Evaluate the cleanliness of the tables, floors, and overall environment. Are surfaces well-maintained and sanitized if theres a specific event (like a birthday), observe how workers prepare. Are they setting up decorations, arranging tables, and ensuring everything is in place

customer service officer at National Bank of Kuwait - NBK
  • Kuwait - Al Qadisiya
  • March 2019 to January 2023

I first worked as an teller then I applied for the service officer position
now am working as a service teller

Teller Position at National Bank of Kuwai
  • Kuwait - Sharq
  • March 2018 to January 2023

handling customer transactions such as deposits, withdrawals, and term deposits and nteracted directly with customers, providing them with friendly service. Service Officer Role Greeting customers, updated customer information (KYC) and handled correspondence (letters, emails) between branches and the head office and Managing phone calls and promptly addressing customer inquiries were essential tasks
Service Teller
establishing debit and credit cards for customers. work with the card department to order plastic cards specific to each account, Handling card-related inquiries and coordinating card deliveries and Keeping track of card expiration dates and ensuring timely replacements was crucial.

accountant at Health licensing department
  • Kuwait - Hawali
  • August 2015 to January 2018

\[worked as an accountant collecting money from the Doctors, pharmacist, etc by k-net or cash then Calculate the total and send the Account Balance Statement to the Ministry of Health\]

Education

Diploma, Secretariat and Office Management
  • at Institute of Secretariat and Office Management
  • January 2024

the Ability to organize and manage time , ability to use modern office equipment.

Diploma, administrative management
  • at Secretarial
  • January 2015

Specialties & Skills

Social Skills
Hard Work
Working Under Pressure
Teamwork
Customer Service
Management
Secretarial
COORDINATING
MEDICAL LICENSE
BUSINESS DEVELOPMENT
MANAGEMENT
RELATIONSHIP MANAGEMENT
CLEANLINESS
COMMUNICATIONS
HYGIENE
LEADERSHIP
BALANCE
OFFICE EQUIPMENT
minutes
Data Entry
Administration

Social Profiles

Languages

Arabic
Native Speaker
English
Intermediate

Hobbies

  • equestrian