BARNALI GOSWAMI

• Managed 2G GSM BSS network operations (BSC & BTS), ensuring high network availability and stability
• Performed L2/L3 troubleshooting for network faults, outages, and service degradation issues in live
network
• Resolved TRX blocking and traffic congestion issues, improving network performance and efficiency
• Investigated and restored zero-call / no-traffic scenarios across affected cells/sites
• Conducted Root Cause Analysis (RCA) and implemented corrective actions to prevent recurring issues
• Monitored KPIs, ensured SLA compliance, and generated performance reports for NE & Assam circles
• Coordinated with field engineers and NOC teams for fault restoration and alarm resolution
• Supported capacity expansion activities, including TRX addition and network optimization
• Worked in GSM (2G) G+L integrated environment with exposure to LTE (4G) network operations
• Supported site restoration, BTS troubleshooting, software upgrades, and reload activities
• Managed end-to-end Change Request (CR) lifecycle, including implementation, validation, and post
checks
• Handled basic transmission activities, including E1 routing/deletion and NPU license/software
upgrades
• Worked on Ericsson OSS/CLI-based tools for monitoring, troubleshooting, and fault analysis

• Monitored network performance and handled configuration changes in BSC with basic exposure to
RNC
• Supported alarm handling and fault management activities
• Assisted in troubleshooting to minimize downtime and service impact

Reliance Project
• Supported ZTE BTS operations for Reliance 2G/3G networks
• Performed daily network monitoring and BSS support activities
• Assisted in troubleshooting and maintaining network uptime
• Contributed to performance improvement initiatives