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Basem Al-Halees, Projects and service Manager

Basem Al-Halees

Projects and service Manager

GT Medical

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, preparation for MBA
Experience
18 years, 8 Months

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Work Experience

Total years of experience :18 years, 8 Months

Projects and service Manager at GT Medical
  • Saudi Arabia - Jeddah
  • My current job since September 2015

I have worked as Projects and Technical Service Manager to handel all projects, pre-sales, after sales services, operations, technical training and take responsibilities for all medical equipments agencies for Radiation, Hospital Furnitures, and IVF Labs (Analogic (BK & Ultrasonix), Fluke RMS, RaySafe, Surgiris, Inmoclinic, MalViestio, Coopersurgical (K-System), and Labotect) based in Jeddah and manage the following tasks:

 Established Projects and Service department Procedures.
 Support sales team and customers.
 Pre-installations, Installations, repair, and all customers services
 Lead projects and Cost Management.
 Operation Management.
 Contracts and spare parts stock Management.
 Improve service team skills.

Technical Manager at Saudi Import Company - BANAJA
  • Saudi Arabia - Riyadh
  • September 2012 to August 2015

I have been a technical service manager for all equipments supplied to customers with my team in whole Kingdom of Saudi Arabia.

covered tasks below:

Support sales team and customers.
Contracts Management
Spare parts Management (Forecast, orders, quotations, and sales)
Customers Satisfaction
Calls Management and improve team skills.

Senior Products Specialist & Technical Support at Saudi Import Company - Banaja
  • Saudi Arabia - Jeddah
  • February 2009 to September 2012

I have worked as Senior Products Specialist and Technical Support for Integra LS for cavitron ultrasonic surgical aspiration, Application, attendance operations, and trainer for customers.

Products Specialist at Saudi Import Company - Banaja
  • Saudi Arabia - Jeddah
  • June 2007 to February 2009

I had worked as Products Specialist for Integra LS for cavitron ultrasonic surgical aspiration in Western Area and Application for whole kingdom

Beckman Coulter Products Specialist at Al-Jeel Medical & Trading Co. Ltd.
  • Saudi Arabia - Jeddah
  • September 2005 to June 2007

I had worked as sales representative for Beckman Coulter products

Education

Bachelor's degree, preparation for MBA
  • at EF Institution
  • June 2005

I started prepare for Master of Business Administration

Bachelor's degree, Biomedical Engineering
  • at AlAhlyya Amman University
  • November 2004

I had third rank in my specialist

Specialties & Skills

Microsoft Access
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Administration
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Preparation
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Workbench
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Attendance
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MS Word, Excel, Access, Power Point, Project Workbench, AutoCAD and PSpice
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Languages

English
Intermediate
Arabic
Expert

Training and Certifications

Pyxis (Training)
Training Institute:
Carefusion
Date Attended:
April 2013
Training course for maintenance and safety of medical laboratory equipments (CBC machine) (Training)
Training Institute:
Committee Medical Education (CME) Jeddah, KSA
Date Attended:
May 2006
I have trained on the usage of Hemodialysis machine. (Training)
Training Institute:
Al-Isra'a Hospital Amman-Jordan
Date Attended:
April 2004
Training course for troubleshooting and faults repair of Patient warming Systems (Training)
Training Institute:
3M-Arizant Hamburg, Germany
Date Attended:
December 2011
Stryker Navigation Training (Training)
Training Institute:
Stryker Dubai, UAE
Date Attended:
June 2007
training course for Effective Selling Skills. (Training)
Training Institute:
Farmaconsultancy Riyadh, Saudi Arabia
Date Attended:
December 2009
I have trained on the Biotronic Implantable pacemaker, ICD, Biventricular,an the Genicon endosco (Training)
Training Institute:
United Medical Group Jeddah, KSA
Date Attended:
August 2005
Training course for Opteroz. (Training)
Training Institute:
3M Neuss, Germany
Date Attended:
June 2012
The usage of dental, ultrasound, and mammography (Training)
Training Institute:
Lama Trading Agency Amman, Jordan
Date Attended:
September 2004
Training course for services of ConMed Electrosurgical Units (Training)
Training Institute:
ConMed. Corporation Brussels, Belgium
Date Attended:
May 2012
Training course for usage and trubelshooting of ConMed Electrosurgical Units. (Training)
Training Institute:
ConMed. Corporation Dubai, UAE
Date Attended:
May 2011
Training course for applications and services of CUSA Excel. (Training)
Training Institute:
Integra Neurosciences Ratingen, Germany
Date Attended:
February 2008