Operations Projects Manager
AlJeel Medical and Trading Company
Total years of experience :18 years, 2 Months
- I have worked as Projects and Technical Manager, responsible on projects, pre-sales, after sales services, operations, technical training of all agencies in Radiation ((Analogic (BK & Ultrasonix), Fluke RMS, RaySafe), Medical Furnitures (Surgiris, Inmoclinic, and MalViestio, ), and IVF Labs (Coopersurgical (K-System), and Labotect) based in Jeddah and have the following tasks:
1- Established Projects and Service department Procedures(2015/2016).
2- Manage Projects and plan Operation Process.
3- Operation and Cost Management.
4- Manage Biomedical Service team and Improve their skills.
5- Pre-installations, Installations, maintenance and repair, after sales, training, and all customers care services.
6- Building Pricing Strategy of Contracts and spare parts.
7- Support sales team and customers.
- I had worked as Technical Service Manager for all medical equipments agencies (Carefusion BD (Alaris & Pyxis), 3M patient warming, ConMed ESU, MedicleanAir, Anios TPV, B+L, Piccolo, OPTI Medical, Nipro) based in Riyadh and responsible for:
➢ Established Service department from scratch and building biomedical engineering team.
➢ Service Calls Management and improve service team skills.
➢ Drive operational processes (new delivery, installation, maintenance, PPM, and ER calls).
➢ Complete all hospitals requirements for new installations and after-sales services.
➢ Building Pricing Strategy for Service department
➢ Contracts and spare parts Management.
➢ Support sales team and customers.
➢ Customers Satisfaction
➢ Implementing of projects.
➢ Cost Management.
- I had worked as Senior Products Specialist & Technical Support for kingdom wide based in Jeddah, on Integra LS - CUSA Excel (Cavitron Ultrasonic Surgical aspiration ), ConMed ESU, vallylab products, and Stryker Navigation System.
- I had worked as Sales Products Specialist, on Beckman Coulter products (Counter Blood Cells (CBC) and flow cytometry) and other laboratories devices up to June, 2007.
Time Management
Lunched Products
Find new customers
Follow and support existing customers
Sales forecast
Achieved Target.
B.Sc. degree in Engineering, rank the third on the specialization.
Scientific section/ High School
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