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Basem Alrefai, Installed Base Renewal Reference Analysis

Basem Alrefai

Installed Base Renewal Reference Analysis ·cisco

Jordan

Bachelor's degree, Banking and Finance

Work experience

Total years of experience: 8 years, 3 months

Installed Base Renewal Reference Analysis

June 2023 - Present

cisco

Amman, Jordan

June 2023 - Present

work at Cisco company

Company industry:
IT Services
Job role:
Information Technology

senior events operating manager ( account manager )

May 2021 - July 2023

BIGO technology

Amman, Jordan

May 2021 - July 2023

an event owner with monthly net revenue more then 500K USD.
own the salaries and rewards for our family members
account manager for more then 100 families

Company industry:
Entertainment
Job role:
Management

Technical advisor

July 2020 - December 2020

Webhelp

Amman, Jordan

July 2020 - December 2020

handle IOS users and slove their inquiries

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Customer Service Representative

March 2019 - August 2020

Global exchange

Amman, Jordan

March 2019 - August 2020

Company industry:
Financial Services
Job role:
Banking

April 2015 - June 2016

MicroMed Medical Supplies Company

Jordan

April 2015 - June 2016

Medical supply and face to face customer service.

Education

Al Albayt University

September 2018

September 2018

Bachelor's degree, Banking and Finance

Jordan

GPA (percentage): 72%

GPA (percentage): 72%

I graduated from al albyat university in 2018 in finance and banking specialist

Skills

Teamwork

Expert

Personality

Expert

Building Strong Teams

Expert

self motivation

Expert

Customer Service

Expert

MICROSOFT EXCHANGE

Expert

MICROSOFT MONEY

Expert

SALES

Expert

CUSTOMER SERVICE

Expert

MEETING FACILITATION

Expert

ADMINISTRATION

Expert

COMMUNICATION SKILLS

Expert

ECONOMICS

Expert

ENGLISH

Expert

Teamwork

Expert

Personality

Expert

Building Strong Teams

Expert

self motivation

Expert

Customer Service

Expert

Languages

Arabic

Native Speaker

English

Expert

Spanish

Beginner

Training and Certifications

Training
We are social leader
Injaz
Jun 2017
Here to help skills
Webhelp
Aug 2021

Hobbies and interests

travel

I’m a travel and love to hike

Adventure