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Basem Alrefai, Installed Base Renewal Reference Analysis

Basem Alrefai

Installed Base Renewal Reference Analysis ·cisco

Jordan

Bachelor's degree, Banking and Finance

Work experience

Total years of experience: 8 years, 2 months

Installed Base Renewal Reference Analysis

June 2023 - Present

cisco

Amman, Jordan

June 2023 - Present

work at Cisco company

Company industry:
IT Services
Job role:
Information Technology

senior events operating manager ( account manager )

May 2021 - July 2023

BIGO technology

Amman, Jordan

May 2021 - July 2023

an event owner with monthly net revenue more then 500K USD.
own the salaries and rewards for our family members
account manager for more then 100 families

Company industry:
Entertainment
Job role:
Management

Technical advisor

July 2020 - December 2020

Webhelp

Amman, Jordan

July 2020 - December 2020

handle IOS users and slove their inquiries

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Customer Service Representative

March 2019 - August 2020

Global exchange

Amman, Jordan

March 2019 - August 2020

Company industry:
Financial Services
Job role:
Banking

April 2015 - June 2016

MicroMed Medical Supplies Company

Jordan

April 2015 - June 2016

Medical supply and face to face customer service.

Education

Al Albayt University

September 2018

September 2018

Bachelor's degree, Banking and Finance

Jordan

GPA (percentage): 72%

GPA (percentage): 72%

I graduated from al albyat university in 2018 in finance and banking specialist

Skills

Teamwork
Expert
Teamwork
Expert
Personality
Expert
Personality
Expert
Building Strong Teams
Expert
Building Strong Teams
Expert
self motivation
Expert
self motivation
Expert
Customer Service
Expert
Customer Service
Expert
MICROSOFT EXCHANGE
Expert
MICROSOFT EXCHANGE
Expert
MICROSOFT MONEY
Expert
MICROSOFT MONEY
Expert
SALES
Expert
SALES
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
ADMINISTRATION
Expert
ADMINISTRATION
Expert
COMMUNICATION SKILLS
Expert
COMMUNICATION SKILLS
Expert
ECONOMICS
Expert
ECONOMICS
Expert
ENGLISH
Expert
ENGLISH
Expert

Languages

Arabic
Native Speaker
English
Expert
Spanish
Beginner

Training and Certifications

Training
We are social leader
Injaz
Jun 2017
Here to help skills
Webhelp
Aug 2021

Hobbies

  • travel
    I’m a travel and love to hike
  • Adventure