International Retail Director Middle East & Africa
Arabian Oud
Total des années d'expérience :15 years, 6 Mois
Leading Sales & Operation of 79 Stores across MENA region, with 186 employees, with directly and indirectly reporting, including Country managers, area supervisors, Inventory Receivers, logistic teams in the ground.
Sells products by implementing national sales plans for every country.
Determines annual unit and gross-profit plans by implementing marketing strategies, analysing trends and results.
Establishes sales objectives by forecasting and developing annual sales quotas for countries and territories and projecting expected sales volumes and profit for existing and new products.
Implements national sales programs by developing field sales action plans.
Maintains sales volume by tracking changing trends, economic indicators, competitors and supply and demand.
Completes national sales operational requirements by scheduling and assigning employees and following up on work results.
Maintains national staff job results by counselling and disciplining employees.
Plans, monitors, and appraises job results.
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
Direct and control the work and resources of the company and ensure the recruitment and retention of the required number and types of well-motivated.
Prepare a cooperate plan and annual business plan and monitor progress against these plans to ensure that the company attains its objectives as cost-effectively and efficiently as possible.
Provide strategic advice and guidance to the International sales & operation manager and the members of the board.
Establish and maintain effective formal and informal links with major customers.
Develop and maintain research and development programs to ensure that the company remains at the forefront in the industry.
Prepare, gain acceptance, and monitor the implementation of annual budget.
Develop and maintain an effective marketing and public relations strategy to promote.
Develop and maintain total quality management systems throughout the company to ensure that the best possible products and services are provided to customers
Leading the strategic development and growth of the assigned brand.
* Contributes to the development brand in terms of store operations and growth.
* Coordinates the brands activities to obtain optimum efficiency of operations with
minimum costs.
* Ensure high quality standards for sales, rotation and loss.
* Recommends and leads specific brand training.
* Takes ownership of new markets opening and existing markets development.
* Analyzes prices, competition and market segment at which the store product is aimed.
* Plans and organizes events, prepares promotions.
* Assists in recruiting, training, motivating and evaluating team.
* Coordinates with Country Managers and Operations Managers to set the budget of the
season.
Develop sales and marketing strategies to drive sales growth in the assigned area.
* Develop and manage an efficient distribution network to improve sales performance.
* Manage the sales team for sales growth and revenue enhancement.
* Conduct market research to understand competitors and market trends.
* Provide innovative ideas and suggestions to improve the market presence.
* Maintain relationship with existing customers for repeat business.
* Build sales culture and sale centric atmosphere among the team members.
* Responsible for obtaining profitable results through the sales team.
* Developing the team through motivation, counseling. Product knowledge.
Responsible for obtaining profitable results through the sales team.
* Developing the team through motivation, counseling. Product knowledge.
* Manage the sales administration function, operational performance reporting.
* Assist in the development of the annual marketing plan.
* Ensure that all sales representative activities are in accordance with the guidelines.
* Responsible for the planning, recruitment, direction, organization.
* Responsible for monitoring the performance of the sales team by establishing a system.
* Ensure that showroom facilities are properly managed in terms of display.
Completes store operational requirements by scheduling and assigning employees; following up on work results. Maintains store staff by recruiting, selecting, orienting, and training employees Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. Ensuring high levels of customers satisfaction through excellent service. Complete store administration and ensure compliance with policies and procedures. Conduct personnel performance appraisals to assess training needs and build career paths. Deal with all issues that arise from staff or customers complaints, grievances