Gold Buyer
The Mall
Total years of experience :2 years, 11 Months
Store Manager "Gold Buyer at the Mall" Milford, CT, USA (2011-2012)
1. Managed daily operations of the store.
2. Supervised and directed all employees in the branch.
3. Improved customer relations and made special offers for free appraisals. This lead to the Milford branch being in the top five in buying power out of 45 different branches.
4. Purchased and assured the quality of fine jewelry within a strict time limit and gave customer appraisals.
5. Implemented a marketing plan by increasing the production of promotional material, forming partnerships with other stores, distributing flyers, and initiating one-on-one engagement with perspective customers.
6. Helped top management in building the strategic plan based on the trends of the market.
Administrative Assistant "Kamal Exchange Company" Amman, Jordan (2009-2010)
1. Carried out all administrative duties; coordinated with other branches, completed filing and data management; prepared memos.
2. Supervised employees and provided them with the needed training and direction.
3. Carried out all foreign correspondences and solved their problems.
4. Audited various types of financial transfer transactions and Western Union balances.