Bassam Aboou Chleih

Develop and implement HR strategies and initiatives aligned with the overall business
strategy.
• Bridge management and employee relations by addressing demands, grievances or other
issues.
• Provide and deliver first-class employee relation services to the hotels.
• Manage succession planning with senior managers during the bi-annual appraisal process.
• Manage employee relations issues in the hotel in a confidential manner, including
disciplinary, grievances, and capability.
• Oversee and manage a performance appraisal system that drives high performance.
• Support managers / HOD's to ensure success of their teams.
• Ensure recruitment and selection process is adhered to and ensure that appropriate
immigration checks are carried out.
• Support the hotels with departmental training requirements.
• Ensure completion of management reports for executive office and head office.
• Control costs when possible and assist in meeting hotel/departmental financial targets.
• Ensure pay reviews/absence monitoring/wage queries are managed in line with company
guidelines.
• Ensure completion of training for hotel security, fire regulations and other health and
safety legislation.
• Work with local organizations and schools to promote the hospitality industry.
• Assist and resolve team member and management queries.

Plan, develop, organize and direct the implementation and operation of the human
resources department, including short and long-range program planning and development. In
charge of handling all human resources activities to include employment, compensation,
labor relations, benefits, training and development.
• Manpower Planning and Designing/Finalizing the Organization Structure.
• Selection and Recruitment of best talents/professionals.
• Preparation of HR Budget and Personnel Cost Analysis accordingly.
• Implementation of HR SOP's, POP's rules regulations and Other HR practices.
• Setting-up of KPIs, Organizational Goals.
• Mentoring of new entrants (Trainee/Probationers) with timely assessment.
• Training Needs Identifications and Skill Matrix for Staff & Workers both.
• Monitoring routine functions of Payroll and Time Office activities.
• Disciplinary / Legal Actions against misconducts / indiscipline acts.
• Exit Interviews and Full & Final Settlements with best HR practices.
• Analysis and Preparation of Budget, Personnel cost, Financial Impacts.
• Manpower Reviews and further appropriate actions/steps for reduction.
• Follow up with selected candidates and related Joining Operational activities.
• Looking after the Payroll process (Salary, PF, ESI, Tax Deductions and Various
Adjustments with expenses distribution in various cost codes.

Develops human resources operations financial strategies by estimating, forecasting,
and anticipating requirements, trends, and variances; aligning monetary resources;
developing action plans; measuring and analyzing results; initiating corrective actions;
minimizing the impact of variances.
• Manage the recruitment process and ensure candidates fit the role and company culture.
• Coordinate and manage the orientation of new employees, process probationary reviews,
employee evaluations and terminations.
• Coordinate career development, succession planning and talent management needs in
partnership with line management.
• Manage company payroll administration.
• Monthly and annual report to the chairmen.
• Manage the company performance management process (KPI's)
• Guides management and employee actions by researching, developing, writing, and
updating policies, procedures, methods, and guidelines; communicating and enforcing
organization values.
• Drive HR related cost savings and manage HR budgets as set by Board Directors.

COMPANY OVERVIEW:
Boubess Group holds an expanding group of companies in Lebanon and UAE managing over 1500
employees that operate in the hotel and leisure industry and more specifically in the
following segments:

HOTEL
Boubess Group is the owner of a 5-Star hotel

Directs human resources, payroll, and security department operations including
supervision of 20 staff.
• Develop the Group human resources strategy in compliance with corporate group strategy.
• Formulate HR Plans, Policies & procedures according to organizational objectives.
• Prepare HR budget and ensure the activities within budget.
• Jobs / roles Salaries, Ranking and benefit system
• Ensure proper management of Staff amenities and occupational and health safety
• Develop the recruitment and selection process to include (Appointment /Confirmation /
Termination /
• Resignation /Procedures /Process).
• Staff Training and development.
• Maintain pay plan and benefits program.
• Assess training needs to apply and monitor training programs.
• Report to management and provide decision support through HR metrics.
• Ensure legal compliance throughout human resource management.

Maintains the work structure by updating job requirements and job descriptions for all
positions.
• Maintains hotels staff by establishing a recruiting, testing, and interviewing program;
counseling managers candidate selection; conducting and analyzing exit interviews;
recommending changes.
• Prepares employees for assignments by establishing and conducting orientation and
training programs.
• Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job
evaluations; preparing pay budgets; monitoring and scheduling individual pay actions;
recommending, planning, and implementing pay structure revisions.
• Maintains management guidelines by preparing, updating, and recommending human resource
policies and procedures.
• Maintains historical human resource records by designing a filing and retrieval system;
keeping past and current records.
• Completes human resource operational requirements by scheduling and assigning
employees; following up on work results.
• Maintains human resource staff by recruiting, selecting, orienting, and training
employees.
• Maintains human resource staff job results by counseling and disciplining employees;
planning, monitoring, and appraising job results.