Chief Technology Officer
Al-Abrar Combined Co
Total years of experience :17 years, 9 Months
Responsible for the technology architecture of an organization.
Developing, tracking and controlling the development of annual operating and capital budgets for purchasing, staffing and operations.
Running the team of IT engineers within the organization.
Using technology to improve on the products that the company has to offer.
Assisting other departments in using technology effectively.
Planning and strategizing to reduce costs and improve profits.
Developing and implementing all of our internal communication systems, including email and messaging.
Researching any new technologies that may potentially increase our company’s competitive advantage.
Focussing technology on external customers.
Liaising and collaborating with suppliers of technical solutions to enhance product range and customer relations.
Ensuring that product architecture supports the priorities of the business.
Monitoring web analytics and making recommendations that align with business goals.
Building processes for data protection and quality assurance.
Making executive decisions regarding our company’s technological needs.
Working closely with Finance Marketing, Business Development and Operations to define and deliver new products and enhancements.
Ensuring the company’s technological processes and service comply with all requirements, laws, and regulations.
Sharing technological visions, opportunities, and risks company-wide.
Define the scope of the project in collaboration with senior management.
Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project.
Determine the resources (time, money, equipment, etc) required to complete the project.
Sets up and manages support functions covering planning, tracking, reporting, quality
Management and internal communication.
Develop a schedule for project completion that effectively allocates the resources to the activities.
Review the project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required.
Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project.
Establishes standards, tools and procedures for use on the project, including Issue,
Risk, Change and Information Management.
Manages the support and provision of project tools and equipment.
Manages data security, software and license control.
Assists with the production of user documentation.
Understanding of IT missions and operations in other areas of IS&T and of MIT.
Recognizes problems or situations that are new or without clear precedent.
Evaluates alternatives and finds solutions using a systematic, multi-step approach.
Identifies, develops, and initiates innovations and solutions where precedents and procedures may not exist.
Works cross-functionally to solve problems and implement changes.
Analyzes decisions and actions for their support of the larger area's strategic direction. Works with senior management to resolve more complex problems.
Configuring and troubleshooting CISCO Routers and Switches.
Configured IP routing in Cisco routers including static and dynamic routing RIP, OSPF and EIGRP.
Configure Static, Dynamic Routing, and Designing IP Addressing-Scheme using subnet
Configuring VPN (Remote & Site to Site VPN) in both ASA & Routers.
Install, Configure and Operate simple Route LAN.
Configure Dynamic Routing Protocols like RIP, EIGRP, and OSPF.
Configure Security profiles on Cisco ASA 5500 firewall and Fort iGATE 1500D
Configure and Modify Cisco Unified Call Manager v7.1 - v10.5
Configuring & Managing of IP Phones (Gulf SIP, Avaya, Cisco)
Implement, verify and troubleshooting of NAT and ACL.
Trouble shoot the network related issues.
To allocate router interfaces and IP addresses.
Preparing documents for projects and operations.
Implement approved changes and major projects.
Troubleshoot Cisco routers for link down and redistributed routes between different routing protocols such as RIP, IGRP, EIGRP and OSPF.
Configure & document Corporate & Residential Internet & WAN connections.
Set up & maintain monitoring & Traffic Analysis systems for corporate connections.
Troubleshoot corporate connectivity problems.
Troubleshoot & monitor Fast Telco’s core equipment and links to our upstream provider. Provision of router & traffic analysis passwords and email set-up details to customers on Co-location facility overview.
Provide IP telephony technical support for all Corporate Connections w.r.t general enquiries on Internet, WAN, DNS, and Email & Web hosting services.
Arrange for Domain registrations.
Set up of DNS, Email & Web hosting services along with the Unix Administrator.
Provide support for field engineers & technicians during site visits.
Maintain records of all correspondence with corporate customers.
Liaise with all other departments on relevant issues.
Managed up to 11 location including 200 users.
Manage the IT budgets and expenditure on hardware and software.
Managed the delivery of IT Help Desk services and Quality Assurance group’s support.
Handling IT Projects (globally and locally).
Managed the creation of database objects through development, testing, and production environments.
Maintaining documentation of changes regarding users, functions & systems.
Managing the internal & hosted network infrastructure including firewalls, servers, switches and telephony.
Management of server software and associated backup routines.
Installation and Configuration of Active Directory, DNS, DHCP, File Server and Application Server.
Adding User’s, Group’s and OU’s as per company requirement.
Monitoring server utilization like hard disk, processor, memory etc.
Strengthening the IT infrastructure through to implementing new technologies
Professionally trained for technical support.
Created project to reconstruct firewalls for LAN.
Installing Barcode reared Devices & Printers.
Provide administrative support to Company Default software.
Build up IT Infrastructure from zero level.
Site Management, Networking with LAN, WAN.
Windows servers NT and 2000, 2003 with services (ISA, Active Directory, DNS, DHCP etc.)
Masters in computer science
Bachelor's in computer science
