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Ashraf Ali, Core Network Engineer

Ashraf Ali

Core Network Engineer·Ministry Of Health - Kuwait

Kuwait

Bachelor's degree, Electronics and Communications Engineering, May 2013

Work experience

Total years of experience: 13 years, 7 months

Core Network Engineer

January 2019 - Present

Ministry Of Health - Kuwait

Al Kuwait, Kuwait

January 2019 - Present

For their office located in a Sabah Health Region, Data & Network Center (Capital).

Involved in the design and maintenance of both the hardware and software necessary for a computer network. The Network Engineer is a high-level technical analyst, specializing in Local Area Networks (LANs)/Wide Area Networks (WANs), TCP/IP, and server/network infrastructure.

The Network Engineer, As part of the MOH-Information Systems Departments ( Advanced Technology Center ) technical teams, working in the unified network team in the Sabah Heath Region supporting all hospitals, clinics and all sites following for Ministry Of Health in ( State Of Kuwait ). With the team, peers, and providers, the role is responsible for the delivery and operations of high-performance, high-availability networking solution. The Unified Communication Analysts role is to participate in the planning, installation, maintenance, management, and coordination of the wide area and local area networks, WLAN, physical and network security, and Voice and Video infrastructures. This includes actively resolving escalated end user help requests within established SLAs, vendor management, proposing and performing changes to reduce incidents and stabilize the environment and documenting, training and contributing to process improvement. Providing technical and business personnel through staff supplementation and project engagements.

Company industry:
IT Services
Job role:
Information Technology

Sr. Network Infra Engineer & Admin "Data Center Infra & Projects"

January 2019 - Present

Ministry of Health – Central Information Systems Dept.

Al Kuwait, Kuwait

January 2019 - Present

• Perform advanced troubleshooting and root cause analysis for complex network issues across
core routing, switching, and transmission systems (MPLS, BGP, OSPF, IS-IS). Provide expert
level support to minimize downtime and maintain optimal network performance.
• Implement and manage Network Access Control (NAC) solutions, ensuring secure access to
the network by enforcing authentication, authorization, and compliance policies for all
connected devices. Monitor and optimize NAC performance to prevent unauthorized access
and maintain network integrity.
• Design, implement, and optimize core network infrastructure, ensuring high availability,
scalability, and security across multi-vendor environments (Huawei, HP, Extreme, Aruba,
Cisco, Juniper). Lead initiatives for network architecture upgrades to support evolving business
and service demands.
• Develop and enforce network policies, standards, and best practices, including capacity
planning, network monitoring, and security hardening. Collaborate with cross-functional teams to
support new services, network expansion, and ensure seamless integration.
• Responsible for the design, implementation and supervision of secure LAN, WAN, Internet
and communication resources and data center facilities.
• Support the Enterprise-class infrastructure, provide optimization, administration, and technical
documentation of all enterprise infrastructure systems.
• Additionally resolve and appropriately complete assigned cases and change requests while
acting as an escalation point for troubleshooting issues.
• Monitor and analyze network performance metrics, proactively identifying potential
bottlenecks or vulnerabilities, and implementing corrective actions to ensure continuous service
availability and optimal efficiency.
• Lead and participate in network migration and integration projects, including the deployment
of next-generation technologies such as SD-WAN, virtualization, and cloud-based networking
solutions to enhance network agility and scalability.
• Provide mentorship and technical guidance to junior network engineers and support teams,
conduct training sessions and knowledge transfer activities to promote best practices and
maintain high operational standards.

Company industry:
Other Healthcare Services

System Engineer

November 2015 - March 2019

CSCEC JV CGC

Al Kuwait, Kuwait

November 2015 - March 2019

# Network Environment: Networking professional level included configure all CISCO products using advanced command line or other brands of networks products, planning, designing, installation, defining, documenting, and enforcing systems standards ( ISO 9001:2008 - IT Policy ).
# Systems Management: Install & configure all Microsoft products to operate & managing the work environments as well, for example Windows Server 2012 R2 using any features compatible with work needs like Hyper-V, VMware, Virtual Box or any application’s equivalent providing us managing of systems, also using advanced feature like Active Directory to managing users.
# Low Voltage/Current: Operate & function using low current signal with extra low voltage such as: Audiovisual Systems, CCTV, Building Management System, Master Clock System, Access Control, Sound Systems, Security Systems, Data Networks, Telephone systems & UPS.
# Database & Programs Configurations: Install and configure the programs or application need to connect it with the database required, working with SAP, Primavera also other programs need to connect it with Oracle or SQL database.
# Technical Support: Providing technical support for end users to fix daily IT technical issues such as: Format, Install OS, Printers & Copier Machines Errors, ...etc.

- Projects ( Administrate, Establishment & Providing Technical Support )

Sabah Al-Salem University - ADFA
NATO ( ICI Regional Cooperation Center )

- Projects ( Established the IT Infrastructure & Technical Support )

Al-Andalus-188 (Health Engineering Projects)
Eastern Car Park Building of Ministries Complex
The Body Shop Center - Porsche
Volkswagen Service Center - Shuwaikh Area
Al Salam Palace Project

Company industry:
IT Services
Job role:
Engineering

Systems & Network Engineer, Projects

November 2015 - January 2019

China State Construction Engineering Cooperation JV Combined Group Contracting Co.

Al Kuwait, Kuwait

November 2015 - January 2019

• Network Environment: Networking professional level included configure all CISCO products
using advanced command line or other brands of networks products, planning, designing,
installation, defining, documenting, and enforcing systems standards ( ISO 9001:2008 - IT Policy ).
From A to Z survey, laying network infrastructure, configuration & administrate.
• Systems Management: Install & configure all Microsoft products to operate & managing the work
environments as well, for example Windows Server 2012 R2 using any features compatible with work
needs like Hyper-V, VMware or any applications equivalent providing us managing of systems, also
using advanced feature like Active Directory to managing users & computers.
• Low Voltage/Current: Operate & function using low current signal with extra low voltage such
as: CCTV, Data Networks, Telephone systems & UPS, Data Center Services. Projects ( )

Company industry:
Project & Construction Planning

Technical Support Engineer

August 2014 - November 2015

Fast Telecommunication Co.

Al Kuwait, Kuwait

August 2014 - November 2015

# Summary

Technical Support Professional at Network Operations Center

# Responsibility

• Receive inbound technical problems.
• Create trouble ticket to installation department or MOC Technical.
• Handling the communications with MOC for GPON accounts problems.
• HD staff working 24/7 Shift Work Schedule.
• Performs basic monitoring, troubleshooting and repair of all aspects of services, servers and operating systems.
• Provides second-line support for issues raised by other ISP company teams.
• Is able to work 24x7 on shift basis, under pressure, with different teams.
• Uses strong troubleshooting skills in isolating and solving problems.
• Responds quickly and effectively to meet client needs.
• Configure all routers models ( Cisco, D-Link, Netgear, ..etc ).
• access or telnet to ALCATEL and CISCO by advanced commands.
• Fiber Optic troubleshooting.

Company industry:
Internet & E-commerce
Job role:
Information Technology

Technical Support, Network Operation Center

January 2014 - November 2015

FAST Telecommunication Co.

Al Kuwait, Kuwait

January 2014 - November 2015

• Track, route and redirect problems to correct resources
• Provide support to retail customers and FT employees on a variety of issues including
• Properly document and track the details of the problem within the HD trouble tickets.
• Receive inbound technical problems.
• Create trouble ticket to installation department or MOC Technical.
• Handling the communications with MOC for Optic Fiber accounts problems.

Company industry:
Telecommunications

Technical Support Engineer

July 2013 - August 2014

Ooredoo Telecommunication Co. & iT Delta Group Co.

Al Kuwait, Kuwait

July 2013 - August 2014

Ooredoo Telecommunication Co. - Kuwait

Queue Management System Outsource support for Ooredoo Telecom Co.

iT Delta Group Co. - Kuwait


# Summary

Working with low voltage IT\Network smart solutions for Residential & Commercial, for planning of constructional space for residential, commercial offices, restaurants, health institutes, retail stores, telecom companies and banks.

# Responsibility

• Installation of low Current Security System Security Systems such as.
• Access Control.
• CCTV.
• Fire Alarm Systems.
• Installation, design, test, inspection of CCTV Camera on Field.
• Ability to manage multiple small to med scale installations within budget and on time.
• High level of Customer Interaction.
• Maintain an understanding of all aspects of legislation concerning Fire and Security.
• Monitoring the work of any subcontractors to complete the work as per requirement.
• Install and configure Queue Management System.
• Fingerprint configure and connecting with network.

Company industry:
IT Services
Job role:
Engineering

Support Engineer

January 2013 - January 2014

Ooredoo Telecom Co. iT Delta Group Co.

Al Kuwait, Kuwait

January 2013 - January 2014

# Working with IT smart solutions for Residential & Commercial, for planning of constructional
space for residential, commercial offices, restaurants, health institutes, retail stores, telecom
companies and banks.

Company industry:
Telecommunications

Internship

May 2012 - May 2012

Maadi Satellite Earth Station

Cairo, Egypt

May 2012 - May 2012

All about Satellite Communications
Satellite Communications Standards
Private satellite ground stations for Arabsat and Nilesat
Broadcasting Systems
Transmitters and receivers

Company industry:
Telecommunications
Job role:
Teaching and Academics

Internship

April 2009 - April 2009

Telecom Egypt CO.

Cairo, Egypt

April 2009 - April 2009

Fiber optic definition and how they work in detail
Training my way to solve its problems
Method of welding cables for fiber optic

Company industry:
Telecommunications
Job role:
Engineering

Education

New Cairo Academy 5th Fifth Settlement

May 2013

May 2013

Bachelor's degree, Electronics and Communications Engineering, May 2013

Egypt

GPA (point): 2.7 out of 4

GPA (point): 2.7 out of 4

Bachelor's degree in Electronics and Communications Engineering, May 2013 "New Cairo Academy 5th Fifth Settlement" Cairo - Egypt. Graduation Project: Iris Recognition System, With Grade: Excellent.

New Cairo Academy 5th

May 2013

May 2013

Bachelor's degree, Electric And Communication Engineering

Kuwait

Al-Najat Private School

July 2007

July 2007

High school or equivalent, Scientific

Kuwait

High School in Kuwait "Al-Najat Private School Hawally, Kuwait ".

"Al-Najat Private School

January 2007

January 2007

High school or equivalent, high school

Kuwait

Al-Jeel Al-Jadeed School

July 1999

July 1999

High school or equivalent, High School

Kuwait

Stages of basic education in Kuwait "Al-Jeel Al-Jadeed School Hawally, Kuwait".

"Al-Jeel Al-Jadeed School

June 1998

June 1998

High school or equivalent, school

Kuwait

Skills

LTE
Expert
LTE
Expert
Cisco Wireless
Expert
Cisco Wireless
Expert
Cisco Call Manager
Expert
Cisco Call Manager
Expert
Routing and Switching
Expert
Routing and Switching
Expert
CCNA Certified
Expert
CCNA Certified
Expert
DATA CENTERS
Intermediate
DATA CENTERS
Intermediate
PROFESSIONAL NETWORKING
Intermediate
PROFESSIONAL NETWORKING
Intermediate
IT INFRASTRUCTURE
Intermediate
IT INFRASTRUCTURE
Intermediate
NETWORK ROUTING
Intermediate
NETWORK ROUTING
Intermediate
SWITCHER
Intermediate
SWITCHER
Intermediate
VOICE OVER IP
Intermediate
VOICE OVER IP
Intermediate
CYBER SECURITY
Intermediate
CYBER SECURITY
Intermediate
WIRELESS COMMUNICATIONS
Intermediate
WIRELESS COMMUNICATIONS
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
CCNA Switching & Routing
Expert
CCNA Switching & Routing
Expert
GSM , GPRS , UMTS , LTE
Intermediate
GSM , GPRS , UMTS , LTE
Intermediate
Strong Technical skills.
Intermediate
Strong Technical skills.
Intermediate
Strong Project Management skills.
Expert
Strong Project Management skills.
Expert
Strong interpersonal communication skills.
Expert
Strong interpersonal communication skills.
Expert
Strong Analytical skills.
Expert
Strong Analytical skills.
Expert
Data network background.
Intermediate
Data network background.
Intermediate
Is able to work under pressure and with different teams.
Intermediate
Is able to work under pressure and with different teams.
Intermediate
Good troubleshooting and log analysis skills
Intermediate
Good troubleshooting and log analysis skills
Intermediate
Proficiency of "Photoshop".
Expert
Proficiency of "Photoshop".
Expert
Strong Sales skills.
Expert
Strong Sales skills.
Expert
Experience in systems support.
Intermediate
Experience in systems support.
Intermediate
CCNA Wireless
Intermediate
CCNA Wireless
Intermediate
CCNP
Expert
CCNP
Expert
LTE
Expert
LTE
Expert
Cisco Wireless
Expert
Cisco Wireless
Expert
Cisco Call Manager
Expert
Cisco Call Manager
Expert
Routing and Switching
Expert
Routing and Switching
Expert
CCNA Certified
Expert
CCNA Certified
Expert

Languages

English
Intermediate
Arabic
Expert

Memberships

Federation of Arab Engineers

Working Member

September 2013

Egyptian Engineers Association

Working Member

September 2013

Kuwait Society of Engineers

Member

June 2014

Egyptian Engineers Association in Kuwait

Member

September 2014

Kuwait Society of Engineers

Engineer

September 2013

Training and Certifications

Certifications
CCNP Enterprise
Sep 2021
CCIE-RS-Wr (Cisco Certified Internetwork Expert Routing and Switching RS-Wr)
Jan 2020
CCNA Switching & Routing
Telecom Egypt CO. - Training Sector seminar about "Optical Fiber Cables" 2009.

Hobbies

  • Swimming, Fishing and Riding a Horse
    Swimming, Fishing and Riding a Horse