Bassam Khlifat, Senior IT Officer

Bassam Khlifat

Senior IT Officer

SAMS - Syrian American Medical Society

Location
Jordan
Education
Bachelor's degree, Software Engineering
Experience
15 years, 10 Months

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Work Experience

Total years of experience :15 years, 10 Months

Senior IT Officer at SAMS - Syrian American Medical Society
  • Jordan - Amman
  • My current job since January 2017

-Manage Microsoft Windows servers and VM (Hyper-V) Environments
-SAN/NAS Administration (HP, Dell, QNAP)
-Support technician for Servers, desktops, laptops, smartphones.
-Active Directory domain services, group policy object, and user profile management.
-Manage printing, file sharing, and network components.
-Package, test and deploy new applications as needed.
-Diagnose and resolve network, software & hardware issues.VPN troubleshooting.
-Support wired and wireless networks
- Create documentation for frequently asked questions.
-CCTV Systems.
-Provide system backup management ( Veeam & Acronis ).
-Antivirus Solutions (Kaspersky Security Center).
-QuickBooks FInance System Administrator
-office365 for nonprofit.
-Gsuite Email Administrator
-ATC "Anti-Terrorism. Compliance system" administrator and checker.
-Firewall Administrator (Fortinet).
-Support OS X and Windows users.
- Asset management and procurement.

IT Officer at SAMS - Syrian American Medical Society
  • Jordan - Amman
  • April 2015 to January 2017

Support technician for desktops, notebooks, smart phones
Terminal solutions, Virtualization, Hyper-v, vmware
Diagnose and resolve network, software & hardware issues
Laptop / Desktop Setup including but not limited to : outlook email accounts
shared folders and printers
SQL Administrator
CCTV Systems
Provide system backup management ( Acronis )
Anitvirus Solutions (Kaspersky)

IT Offficer at AL-NABULSI AND AL-AMAD
  • Jordan - Amman
  • January 2011 to April 2015

Microsoft Dynamics GP 2010 Administrator
Support technician for desktops, notebooks, smart phones
Terminal solutions, Virtualization, Hyper-v, vmware
Diagnose and resolve network, software & hardware issues
Laptop / Desktop Setup including but not limited to : outlook email accounts
shared folders and printers
Windows server 2003 / 2008 R2 / 2012 administrator
Provide system backup management ( Symantec backup exec 2010, Acronis, Veeam)
Website administrator
A/V Administrator
CCTV Systems
UPS Administrator

Network technician and a support technician at Real Soft
  • Oman - Muscat
  • June 2010 to December 2010

Support technician for desktops, notebooks

Support technician for handheld devices (PDA)

As a part of the population census of Oman (CENSUS2010) team.in Muscat and in the Eastern Province (Sur)

Technical support at Petra for Computer Services co.
  • Jordan - Amman
  • November 2009 to March 2010

Diagnose, troubleshooting and repair.

Integration, Installation and Sup ports.

Subjects of software engineering

Costumer services

Network System Technician at Baqeea Est. For Computer Systems (BCS
  • Jordan - Balqa
  • May 2008 to November 2009

Patching network Panels using B Standard system.

Wireless networks.

Developed and strengthen working relationships with
Other IT&T units, customers and partners.

Developed and strengthen working relationships with
Other IT&T units, customers and partners.

Education

Bachelor's degree, Software Engineering
  • at ALBAQA’ APPLIED UNIVERSITY
  • July 2009

Specialties & Skills

ERP Systems
Microsoft Outlook
Studio Operations
Social Media
IT Solutions
Excellent problem-solving, analytical and evaluative skills.
• Strong people management skills.
Strong project management, organizational and time management skills.
Knowledge of sql and website technologies
Android Developer
Firewall
Backup Solutions
ERP System
Antivirus Solutions
outlook
operating systems
system administration
web development
marketing
windows 7
computer hardware troubleshooting
windows server
pc networking
programming
Microsoft Power BI
Computer Skills
Computer Maintenance
Computer Engineering
Computer Science

Languages

Arabic
Native Speaker
English
Expert

Memberships

FC Barcelona
  • JORDAN ASSOCIATION OF THE BARCELONA CLUB PROMOTERS
  • January 2014

Training and Certifications

windows deployment services (Training)
Training Institute:
Udemy.com
Date Attended:
September 2017
Android (Training)
Training Institute:
Pioneers Academy
Date Attended:
August 2015
Duration:
87 hours
CCNA (Training)
Training Institute:
Consortium for global education. (CGE)
Date Attended:
November 2010
Duration:
75 hours
MCITP (Training)
Training Institute:
ARAB ACADEMY For MICROSOFT TECHNOLGIES. (STS)
Date Attended:
September 2011
Duration:
80 hours

Hobbies

  • Basketball player
  • Football Player