HR & Quality Dept
Hateco S.A.R.L
Total years of experience :16 years, 0 Months
Payroll Attendance Entry Process;
Following the National Social Security Fund (NSSF) files;
Screening candidates for interviews and terminating employees;
Taking care of personnel’s personal HR requirements;
Allocating employees between business’ branches;
Employees’ yearly vacation;
Ending Compensation Process.
Follow up Customer Satisfaction in Quality
Refaat Hallab, Tripoli, Lebanon
Human Resources Manager November 2012 ~ May 2014
Payroll Attendance Entry Process;
Branches Cost Analysis;
Following the National Social Security Fund (NSSF) files;
Screening candidates for interviews and terminating employees;
Taking care of personnel’s personal HR requirements;
Allocating employees between business’ branches;
Employees’ yearly vacation;
Ending Compensation Process.
Taking care of the merchandising team in West and South (Jeddah; Makkah; Taif; Madinah; Tabuk; Abha) with the assistance of team leaders that reports to me;
Merchandiser Call Cycle and necessary overtime according to given budget;
Merchandisers follow up;
Plano-gram implementation in the market;
Promotion implementation follow up;
Shelf visibility;
Receiving merchandiser daily report and coordinating with the sales team regarding the outcome and actions;
POSM and market dressing;
Following merchandisers time sheet;
Assigning merchandisers by area and re-allocating them according to business needs;
Interviewing candidates and recommending potential ones for hiring and training them.
Handling Salesman Target & Achievement
Establishing good relationship with different kind of customers
Following the National Social Security Fund (NSSF) files;
Screening candidates for interviews and terminating employees;
Taking care of personnel’s personal HR requirements;
Allocating employees between business’ branches;
Employees’ yearly vacation.