bassem alkady, Sales Supervisor

bassem alkady

Sales Supervisor

Samnan Holding Co.

Location
Saudi Arabia - Jeddah
Education
Diploma, Translation
Experience
18 years, 1 Months

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Work Experience

Total years of experience :18 years, 1 Months

Sales Supervisor at Samnan Holding Co.
  • Saudi Arabia - Jeddah
  • My current job since June 2016

- manage all sales of company in Western Area in the branch of water treatment
- sales administrator to serve my team and insure that sales operation done perfectly as a team leader

Sales Team Leader & Duty Manager at Abyat Megastore
  • Saudi Arabia - Riyadh
  • October 2014 to May 2016

- manage all responsibility of store manager every Fridays and when he not available

- encourage my team to achieve our target especially Tiles section

- solve all customers complaints

- follow all new display

- update layout of any new display on SAP daily

- prepare all required reports related to our sales

- analyze sales to get the reasons of any shortage of sales- Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

- Build and promote a strong relationships with our customers to understand their needs which make us be able to improve our sales

- Present sales, revenue and expenses reports and realistic forecasts to the management team

- Identify emerging markets and market shifts while being fully aware of new products and competition status

Senior Sales Officer at Abyat Megastore
  • Kuwait - Al Kuwait
  • November 2012 to September 2014

- responsible about Tiles & Bath section
- encourage my team to achieve our target
- solve all customers complaints
- follow all new display
- update layout of any new display on SAP
- prepare all required reports related to our sales
- analyze sales to get the reasons of any shortage of sales

Sales Officer at Abyat Megastore
  • Kuwait - Al Kuwait
  • April 2009 to October 2012

- Selling Tiles & Bath section with all its accessories

Sales & Marketing Supervisor at Al-Droudi Co.
  • Egypt - Cairo
  • May 2006 to March 2009

- Export and import fruits & vegetables and some other things to Gulf area & Russia which is the main target beside some countries in some cases
- handle all dealings between the company and suppliers and prepare all tools to prepare our products to be ready for export such as ( packing, printing and other preparations )
- contact with our partners in all countries to follow the status of the market day by day

Customer Care Agent at Telecom Egypt
  • Egypt - Cairo
  • March 2008 to March 2009

- Handle all problems of customers who has a problem in their landline and transfer the problem to complaint center if needed

Education

Diploma, Translation
  • at American University in Cairo
  • June 2006
Bachelor's degree, simultaneous interpretation
  • at Faculty of language & translation
  • May 2006

Specialties & Skills

Loyalty Marketing
Team Leadership
SAP System
Customer Service Skills
Microsoft Office
SAP system

Languages

Arabic
Native Speaker
English
Expert

Memberships

Egyptian Assemply of Translators
  • Associate Member
  • May 2006

Training and Certifications

المهارات البيعيه المتقدمه (Training)
Training Institute:
Estidama International
Date Attended:
August 2016
Duration:
24 hours
Conversation (Training)
Training Institute:
British Council
Date Attended:
May 2007
Duration:
36 hours
Customer Service Skills (Training)
Training Institute:
Telecom Egypt
Date Attended:
September 2008
Duration:
36 hours
Ground Work (Training)
Training Institute:
American University in Cairo
Date Attended:
January 2005
Duration:
216 hours

Hobbies

  • Driving & watching movies