Senior implementation Consultant
KnowledgeNet
Total years of experience :12 years, 1 Months
• Gap Analysis between our product and the requirements needed from the client.
• Create test scenarios and cases.
• Installation and deployment.
• User training.
• Data Migration Activities for new clients.
• Support the development team in understanding the customer requirements which affects the project design.
• Execute assigned tasks regarding the project implementation plan
• Do deep Customization Request for Clients on iterative bases.
• The role of the man behind the scene.
• Thinking outside the box is a base feature for implementation field.
• Accomplishing tasks and finalizing issues in quick time due to field nature (Trading & Financial Business).
• Root Cause Analysis (5 Whys Method).
• Create a new selling opportunities for the company.
• Building a real trust.