Bassem Gamal Saad, Area Sales And Marketing Manager

Bassem Gamal Saad

Area Sales And Marketing Manager

Ideal Standard MENA

Location
Egypt
Education
Master's degree, MBA
Experience
10 years, 4 Months

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Work Experience

Total years of experience :10 years, 4 Months

Area Sales And Marketing Manager at Ideal Standard MENA
  • Egypt - Cairo
  • My current job since January 2021

Responsibilities:
● Regularly review sales data and create reports for senior-level officers.
● Participate actively in all Marketing Activities and Campaigns
● 60% Travelling to project locations within a given area to meet with and manage sales staff
● Utilize business intelligence tools to provide sales insights to marketing and sales staff.
● Provide Technical Support for project consultants and contractors.
● Identify both struggling and successful sales initiatives and explore ways to improve on sales metrics.
● Plan and execute sales meetings to help provide feedback and sales insights.
● Communicate actively with sales teams in a given area to help foster a team environment.

Achievements:
● Acquire the lost projects in my assigned area. One of the projects acquired was the MEGA project "Al Tagalli Al Aazam" city in Saint Catherine, which is a very strategic city contains 14 projects within.
● Converting 3 MEGA accounts, Marriot Group (8 Hotels), Talaat Moustafa and MENTOR Consultants
into cooperating with Ideal Standards in their projects. "

Sales And Marketing Lead at Prime Gear Training Academy
  • Egypt - Cairo
  • January 2019 to January 2022

Responsibilities:
● Implementing strategic sales and marketing plans.
● Develop and implement plans to take advantage of all sales opportunities.
● Analyzing business process to Increase sales prospects.
● Establish new relationships and maintain frequent contact with key customers.
● Perform Sales and Marketing campaigns in collaboration with the Marketing Team.
● Perform Market research for business needs and utilize customer feedback for sales performance.
● Analyze competitors' behavior
●Condition Monitoring and Reliability Certified and experienced in selling and using the following:
- Thermal Imaging Thermography (FLIR and FLUKE)
- Vibration Analysis (SPM)
- Ultrasound Analysis (UE-Systems and SDT)
- Machinery Lubrication Analysis (Des-Case and Hy-Pro)

Achievements:
● Contributing in the digitalization process of our organization during Covid-19, which helped improving process.
● Achieving 90% of the target during the time of corona, taking in consideration that most
of our job requires outdoor meetings, demos and surveys.
● Acquiring a new global partner successfully, who was already a partner with a competitor.
● Signing cooperation protocol between Prime Gear Academy and The Egyptian Engineering Syndicate.
● Approaching new market, through delivering our services regionally.
● Project Leader to implement an ERP system inside our company.
● Creating a new market for Prime Gear Academy in the field of training.
● Signing cooperation protocol between Prime Gear Academy and E-JUST
(Egyptian Japanese University)

Sales and Service Advisor at Abdul Latif Jameel Motors
  • Egypt - Cairo
  • January 2017 to January 2020

Responsibilities:
● Manage and oversee the service center’s workflow and scheduling.
● Inspect the vehicle as a primary step for customer complaints and road testing.
● Provide workshop with maintenance instructions and primary diagnose.
● Provide customers with in-depth information about technical situation.
● Making improvement recommendations to vehicles in response to customer feedback.

Achievements:
● Implementing Lean Six Sigma techniques to facilitate the workflow.
● Creating a customer follow-up system to solve response delay related problems.
● Certified Service Advisor of the year 2017
● Project Leader to implement an easier approach for car delivery for maintenance.

Sales and Service Advisor at Mercedes-Benz
  • Egypt - Cairo
  • January 2016 to January 2017

Responsibilities:
● Manage and oversee the service center’s workflow and scheduling.
● Inspect the vehicle as a primary step for customer complaints and road testing.
● Provide workshop with maintenance instructions and primary diagnose.
● Provide customers with in-depth information about technical situation.
● Making improvement recommendations to vehicles in response to customer feedback.

Achievements:
● Implementing Lean Six Sigma techniques to facilitate the workflow.
● Creating a customer follow-up system to solve response delay related problems.
● Certified Service Advisor of the year 2017
● Project Leader to implement an easier approach for car delivery for maintenance.

Technical Sales Engineer at El Zamil HVAC
  • Egypt - Cairo
  • January 2014 to January 2016

Responsibilities:
● Responsible for all inbound sales and tier-one technical support enquiries.
● Create new sales opportunities through lead follow ups and knocking door visits.
● Follow up on projects’ proposal to maintaining relation with client and monitor the project status to close the project or tackle new potential projects.
● Represent the company and have exposure in service marketing, proposal making, estimation, costing and engineering works.
● Follow up on projects’ proposal to maintaining relation with client and monitor the project status to close the project or tackle new potential projects.
● Create monthly, quarterly and annual reports for the higher management to followup on the demand planning.

Achievments:
● Closing an 8.5 million worth of a deal of a very high-end product higher than the market worth by at least 30% to a very reputable customer (Egyptian Steel Plant - BeniSuef).
● Contributing in a problem-solving project for a MV Electrical Panel at an Oil&Gas platfrom. Ramadan-6 Ras Shoukair, owned by a JV between BP and GUPCO.
The target was relocating an existing and working MV Electrical Panel for 3 Chillers to a ventilated area and implementing a ""Smart Touch Display"" connected to a Siemens PLC Control Unit."

Education

Master's degree, MBA
  • at Liverpool John Moores University
  • September 2025
Bachelor's degree, Robotics And Mechatronics
  • at Higher Technological Institute - Egypt
  • January 2014

Specialties & Skills

CRM software
Microsoft Office
Marketing
BUSINESS PROCESS
MARKET PLANNING
MARKET RESEARCH
MARKETING
SCHEDULING
WORKFLOW ANALYSIS
CUSTOMER SERVICE
TECHNICAL SUPPORT
BUSINESS INTELLIGENCE

Languages

Arabic
Expert
English
Expert
German
Intermediate

Training and Certifications

Sales and Marketing Diploma (Training)
Training Institute:
AUC
Date Attended:
August 2022
PMP (Project Management Professional) (Training)
Training Institute:
PMI
Date Attended:
February 2019
Certified Service Advisor (Certificate)
Date Attended:
August 2017
CMRP (Certified Maintenance and Reliability Professional) (Certificate)
Date Attended:
June 2021