co-ordinator
Fairmont the palm
Total years of experience :3 years, 10 Months
Phyisical, skills, mental work
Coordinator in Housekeeping fairmont the palm jumeirah
(18-08-2012 to present)
Responsibilities
• Forwardind and receiving all information pertaining to the department in order to maintain the set standards and acheive guest satisfaction
• Receiving, recording and distributing various reports
• Receiving, recording and transmitting guest requests accuratelly
• Maintaining and updating adminstrative data
• Responsible for entering accurate rrom status into computer daily and investigating discrepancies
• Coordinating with other departments in the hotel in order to acheive the Hotel mission
• Experience in a 5* International Hotel
• Exposed to UAE lows
• Very good listening and responding with a ver good altitude
• Always smilling and coordinating charactors
• Very good at team work
Mab Facilities Management L.L.C (Dubai UAE)
Housekeeping supervisor / Customer Service in Dubai Mall
(05-01-2010 to 10th 07-2012)
Responsibilities: • Patrol and monitor any theft or violence in the premises where I am assigned
• Assigning colleagues duties as needed to be done as per the standard of Dubai Mall
• To monitor and supervise all tasks assigned
• Attending to guest complains and hand them to the management
• Requesting materials and arranging them to the janitor rooms as per the set standards
• Making daily reports
ACHIEVEMENTS
• UAE working experience
• Introduction to the Arabic expressional phrases
• Exposed to most safety UAE laws
• Good illustration of directions and needed services
• Ways of handling various nationalities
• Self-supervision
• Ability to lead others and good command of instructions
• Deliver good dedications
AWARD AWARDING BODY Mengo school of Nursing and Mid-Wifery: Certificate of Enrolled Nurse Advanced level of education certificate: Green Hill secondary school Ordinary level of education certificate: Green Hill Secondary school