Customer Service Assistant
Maritime And Mercantile International - Mmi
Total years of experience :9 years, 3 Months
Liqour Shop
1. Providing excellent customer service.
2. Greeting patrons once they are seated.
3. Presenting menus to customers.
4. Explaining menu items to customers.
5. Answering questions from patrons about food and beverages.
6. Taking food and drink orders.
7. Up-selling additional food and beverage products to patrons.
8. Entering each item ordered into restaurant register system.
9. Communicating customer orders to kitchen staff.
10. Sharing information with customers about the status of their orders.
11. Refilling customer drink orders throughout the meal.
12. Ensuring that customer orders are assembled properly in the kitchen.
13. Finding out if customers need additional items.
14. Verifying that customers are satisfied with their orders.
15. Removing empty plates, used silverware, and soiled napkins from tables.
16. Determining when customers have completed the meal.
17. Delivering check to customers.
18. Accepting payment for the meal.
19. Attending scheduled team or shift meetings.
20. Compliance with all relevant health department rules and regulations.
Sales Assistant
JOY Daraga Supermarket
Location: Philippines, Legazpi City
Company Industry: Retail/Wholesale
Job Role: Sales
May 2012 - November 2012
1. Assists customers in locating merchandise and answering a variety of questions concerning general merchandise.
2. Demonstrate use of merchandise upon request.
3. Stock shelves, counters or tables with merchandise; keep merchandise orderly and neat in appearance.
4. Stamps or attaches price tags on merchandise and/or checks tagged prices to verify accuracy referring to price list.
5. Sets up promotional displays; makes signs or arranges merchandise on counters or tables for promote sales.
Office Clerk
Municipal's Treasure Office
Location: Philippines, Legazpi City
Job Role: Clerk
Company Industry: Government Section
October 2011-March 2012
1. Encoding
2. Maintains the record of the tax payer
3. Compile, copy, sort, and file records of office activities, business transactions, and other activities.
4. Answer the telephones, direct calls and take messages.
5. Operate office machines, such as computer, photocopiers, and scanner.
Saleslady
Great Saver Merchandise
Location: Philippines, Legazpi City
Company Industry: Retail/ Wholesale
Job Role: Sales
May 2007 - January 2008
1. Answer customers' questions, and provide information on procedures or policies.
2. Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
Greet customers entering establishments.
3. Maintain clean and orderly checkout areas.
4. Offer customers carry-out service at the completion of transactions.
5. Process merchandise returns and exchanges.
6. Resolve customer complaints.
Computer Programming Computer Systems Institute Location: Legazpi City Philippines Completion Date: March 2012