Bechara Neaime

Main communication channel with the lottery system provider (Editec)

Develop and implement strategies to increase lottery sales and revenue.
Analyze sales data and identify areas for improvement.
Monitor performance against targets and take corrective action as needed.
Recruit, train, and manage a network of lottery agents.
Ensure agents are properly trained and motivated to sell effectively.
Monitor agent performance and provide support as needed.
Oversee the day-to-day operations of lottery retail outlets.
Ensure compliance with company standards and procedures.
Manage inventory and cash flow within the retail network.
Ensure all lottery operations comply with local regulations and company policies.
Manage commercial agreements with agents and other third parties.
Prepare and manage budgets for the lottery operation.
Monitor expenses and ensure cost-effectiveness.
Analyze financial performance and identify areas for improvement.
Assist in the planning and execution of marketing campaigns.
Promote the lottery to potential customers.
Analyze the effectiveness of marketing efforts.
Build and maintain strong relationships with key stakeholders.
Liaise with local authorities and regulators.
Represent the company in a professional and ethical manner.
Assist in the hiring and training of local staff.
Develop and implement training programs for agents and retail staff.
Foster a positive and productive work environment.

Develop and implement strategies to increase lottery sales and revenue.
Analyze sales data and identify areas for improvement.
Monitor performance against targets and take corrective action as needed.
Recruit, train, and manage a network of lottery agents.
Ensure agents are properly trained and motivated to sell effectively.
Monitor agent performance and provide support as needed.
Oversee the day-to-day operations of lottery retail outlets.
Ensure compliance with company standards and procedures.
Manage inventory and cash flow within the retail network.
Ensure all lottery operations comply with local regulations and company policies.
Manage commercial agreements with agents and other third parties.
Prepare and manage budgets for the lottery operation.
Monitor expenses and ensure cost-effectiveness.
Analyze financial performance and identify areas for improvement.
Assist in the planning and execution of marketing campaigns.
Promote the lottery to potential customers.
Analyze the effectiveness of marketing efforts.
Build and maintain strong relationships with key stakeholders.
Liaise with local authorities and regulators.
Represent the company in a professional and ethical manner.
Assist in the hiring and training of local staff.
Develop and implement training programs for agents and retail staff.
Foster a positive and productive work environment.

Online - Lionsbet.com - Zambia
Marketing campaigns (ATL/BTL/TTL) coordination & follow up (Agency & Local Staff)
Marketing Benchmark
Website UI/UX. Supervise Design, Integration, Testing and Final Deployment
Follow up on delivery dates and performance for product requirements
Call Center management (Inbound/Outbound/ client feedback)
Payments management/fraud
Coordination with different departments
System error reporting and follow up
User acceptance testing.
Customer/slip behavior check up
Retrieve/reproduce system errors/new requirements
Daily follow up with system provider (time and cost, delivery ratio)
B2B relation with system provider

Retail - Chad/RCA/Burundi/Zambia
Prepare fixtures and books for all retail operations
Monitor and Administer sports betting back ends of the retail operations
Monitor and evaluate sales and customers’ behavior of the retail operations
Organization of fiscal documents.

Retail -Zambia

Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.
Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions.
Play a significant role in long-term planning, including an initiative geared toward operational excellence.
Oversee overall financial management, planning, systems and controls.
Development of individual program budgets
Payroll management, including tabulation of accrued employee benefits.
Organization of fiscal documents.

Conducting missions to different operations in Africa
Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.
Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions.
Play a significant role in long-term planning, including an initiative geared toward operational excellence.
Oversee overall financial management, planning, systems and controls.
Development of individual program budgets
Payroll management, including tabulation of accrued employee benefits.
Organization of fiscal documents.
Supervise and coach office manager on a weekly basis.

Prepare and deliver technical presentations for existing and potential customers.
Prepare technical proposals and design architectural overviews, within the Expedient product set, for prospective customers.
Articulate and conduct in-depth product feature benefit discussions as they relate to the suite of Expedient products.
Influence customer's technical requirements, and position products relative to competition.
Work closely with the sales team on RFP responses and prepare proposals.
Follow up on projects' integration to ensure system efficiency.

Deliver proactive account management to a portfolio of key national accounts
Plan and attend regular update meetings with accounts
Manage ad-hoc queries and enquiries generated by account portfolio
Work to deploy agreements and incentives with agents that can shift market
Liaise with internal departments to ensure rate requests are followed up and required loadings are completed in timeframes acceptable to the client
Manage external and internal expectations
Develop new relationships with new clients be they agents or direct consumers
Manage and organize successful attendance at relevant trade shows and events in order to gather new leads
Identify and evaluate agents from traditional and online environments
Contribute to strategic planning in the selection of new business partners
Pass on leads for business to sales executive where appropriate
Contribute on a regular basis to internal and external marketing communications
Develop and manage relationships with key salespeople
Respond to queries from on specific sales initiatives relevant to their market and clients
Responsible for developing the Data Center practice of the group
Reviewing and approving the Data Center proposals generated from the group
direct follow-up with Data Center vendors and maintain solid relationship with them

Deliver proactive account management to a portfolio of key national accounts
Plan and attend regular update meetings with accounts
Manage ad-hoc queries and enquiries generated by account portfolio
Work to deploy agreements and incentives with agents that can shift market
Liaise with internal departments to ensure rate requests are followed up and required loadings are completed in timeframes acceptable to the client
Manage external and internal expectations
Develop new relationships with new clients be they agents or direct consumers
Manage and organize successful attendance at relevant trade shows and events in order to gather new leads
Identify and evaluate agents from traditional and online environments
Contribute to strategic planning in the selection of new business partners
Pass on leads for business to sales executive where appropriate
Contribute on a regular basis to internal and external marketing communications
Develop and manage relationships with key salespeople
Respond to queries from on specific sales initiatives relevant to their market and clients
Responsible for developing the Data Center practice of the group
Reviewing and approving the Data Center proposals generated from the group
direct follow-up with Data Center vendors and maintain solid relationship with them

Taking care of the day to day duties of the project administration.
Assist in plan and spec analysis in order to provide clear, trackable and coordinated interpretations of the design/drawings for construction.
Research and recommend solutions to design document problems, including conflicts, interferences and errors/omissions.
Act as liaison with subcontractors in expediting drawings and related information.
Maintain accurate and up-to-date logs (RFI, Vendor/Subcontractor, Purchase, Owner etc.), track responses and advise the Project Manager and Superintendent of the status of RFIs.
Obtain quotations for Notices of Change.
Maintain and update the Shop Drawing Log, review Shop Drawings and submittals.
Coordinate submittals and procure all close-out documents including warranties and Operating and Maintenance Manuals.
Monitor field work, including contract work, to ensure compliance with company standards, procedures, specifications and codes.
Participate in the continuous updating and accurate generation of as-built documents.
Assist with the research and preparation of field change requests to resolve design issues. Conduct quality control activities in accordance with instructions, inspection programs, using specified control measuring and testing equipment.
Prepare drawings and sketches to support construction work as required.
Understand and perform document control functions in accordance with on-site policy and procedures, including tracking and creating of RFIs, transmitting and tracking of submittals, compose agreements, and maintain project expediting list.
Attend project coordination and owner/contractor/architect/engineer meetings as requested or required.
Coordinate periodic job-related photographs for records.
Present oneself as a candidate for promotion by learning and understanding construction methods and developing good construction management skills.
Perform additional assignments and responsibilities as assumed or requested by supervision.

Responsible for the recruitment and follow up of employees on site.
Preparing payrolls and all the stuff related to HR.

Responsible for accommodation, transportation, payrolls, visas and legal papers, air ticket reservation and recruiting for locals and expats.
Company size is over 800 employees.

Responsible for monitoring and operating over 100 ATMs all around Lebanon, coordinating with the banks and auditing their ATM financial transactions.

Selling used cars with an average of 25-30 cars per month.
Coordinating between the salesmen and the management, preparing bonuses and salaries of the salesmen

Selling car and health insurance policies