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Beethoven Fernandez, Restaurant Manager

Beethoven Fernandez

Restaurant Manager·FRANCO (SAN GLOBAL .co)

Kuwait

Bachelor's degree, Hotel Management

Work experience

Total years of experience: 13 years, 11 months

Restaurant Manager

January 2022 - Present

FRANCO (SAN GLOBAL .co)

Al Kuwait, Kuwait

January 2022 - Present

• Oversee daily restaurant operations, ensuring efficient service and
customer satisfaction.
• Manage staff recruitment, training, and performance evaluations to
build a strong team.
• Develop and implement operational policies and procedures to
enhance efficiency.
• Monitor inventory levels and order supplies to maintain optimal
stock.
• Prepare and manage SOP to meet service standard targets.
• Handle customer complaints and feedback to improve service
quality.
• Coordinate with kitchen staff to ensure timely food preparation and
presentation.
• Plan and execute marketing strategies to attract new customers.
• Ensure compliance with health and safety regulations.
• Conduct regular inspections of the restaurant to uphold cleanliness
and organization.

Company industry:
Catering, Food Service, & Restaurant

Restaurant supervisor

January 2019 - January 2022

Triangle Kuwait (Crafters.co)

Al Kuwait, Kuwait

January 2019 - January 2022

• Supporting the restaurant manager in smooth operations.
• Guiding and training staff in necessary functions.
• Maintaining daily cleanliness of the front of the house.
• Promoting upselling of different products in the interest of the
restaurant.
• Handling guest relations and complaints.
• Maintaining the right to void and cancel orders with valid
paperwork.
• Coordinating with the kitchen manager.
• Keeping a daily written record of all necessary checklists.
• Upholding the restaurants standards for food and service.
• Preparing daily reports on sales, operations, and functions.
• Conducting daily stock-taking and ordering necessary items.
• Holding daily briefings and occasional staff trainings.
• Preparing monthly reports on sales, asset evaluations, and
inventories.

Company industry:
Catering, Food Service, & Restaurant

Head Waiter- store incharge

January 2016 - January 2019

WASABI KUWAIT

Al Kuwait, Kuwait

January 2016 - January 2019

• Responsibility working as restaurant incharge
• Holding daily briefing
• Routine checking of opening and closing checklist
• Maintaining cleanliness and delegating duties
• Keeping check on standards and food quality and timeliness
• Daily reports and monthly reports
• All fmc related work
• Ordering for weekly and monthly stock
• Reciving of stock
• Month end inventory and foodcost
• Petty cash and float
• Staff schedule and welfare
• Staff training and recording via written exams
• Team building, Guest relation and complaint handling
• Telemarketing and upselling new products and offers
• Understanding guest needs and suggesting new offers
• Overall restaurant supervision

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

head bartender

August 2014 - October 2016

Taj hotels. vivanta by taj

Panaji, India

August 2014 - October 2016

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

waiter

July 2012 - July 2014

the oberoi hotels

Mumbai, India

July 2012 - July 2014

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

INSTITUTE OF HOTEL MANAGEMENT, CATERING TECHNOLOGY AND APPLIED NUTRITION

January 2013

January 2013

Bachelor's degree, Hotel Management

India

Institute Of Hospitality Management

May 2012

May 2012

Bachelor's degree, FOOD AND BEVARAGE

India

GPA (percentage): 70%

GPA (percentage): 70%

My first achievement would be receiving a all India rank of 359 in the entrance exam of over 100000 candidates answered Also being selected in my first job as a OCLD which is the best management training program in India affiliated to the oberoi hotels

S.F.X. Higher Secondary College

March 2010

March 2010

High school or equivalent, Commerce

India

S.F. X. High School

March 2008

March 2008

High school or equivalent, Commerce

India

Skills

Customer Service
Expert
Customer Service
Expert
Restaurants Management
Expert
Restaurants Management
Expert
Restaurant Management
Expert
Restaurant Management
Expert
Sales
Expert
Sales
Expert
Management
Expert
Management
Expert
Spoken Arabic and 2 others
Intermediate
Spoken Arabic and 2 others
Intermediate
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Training
Expert
Training
Expert
Administration
Intermediate
Administration
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Project Management
Expert
Project Management
Expert
Team Management
Expert
Team Management
Expert
Business Development
Expert
Business Development
Expert
HOTEL AND RESTAURANT MANAGEMENT
Intermediate
HOTEL AND RESTAURANT MANAGEMENT
Intermediate
EVENT CATERING
Intermediate
EVENT CATERING
Intermediate
RELEASE MANAGEMENT
Intermediate
RELEASE MANAGEMENT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
MACHINE LEARNING
Intermediate
MACHINE LEARNING
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
ANALYTICAL THINKING
Intermediate
ANALYTICAL THINKING
Intermediate
Bartender
Intermediate
Bartender
Intermediate
Computer skill
Intermediate
Computer skill
Intermediate
Accounts
Intermediate
Accounts
Intermediate
Management
Expert
Management
Expert
Restaurants Management
Expert
Restaurants Management
Expert
Hospitality
Expert
Hospitality
Expert
Leadership
Expert
Leadership
Expert
Marketing
Expert
Marketing
Expert
Hotel Management
Expert
Hotel Management
Expert
operations
Intermediate
operations
Intermediate
Operation
Intermediate
Operation
Intermediate

Languages

English
Native Speaker
Arabic
Beginner
Hindi
Beginner

Training and Certifications

Certifications
Industrial Release Training

Training
National Council of hotel management (IHM)
IHM