Annabelle Swift

KPMG March 2014-Present
KPMG is a global network of professional services firms providing Audit, Tax and Advisory services. My job title within KPMG is "Client Support Services, " This is a client facing role, which involved meeting and greeting, diary management, time management, organization, leasing with catering teams, helping to plan events and meetings, supplying technical support to meetings. The aim is to make any guests experience amazing, and I strive to make every guests visit the best, whether it be little things like making them coffee or going out and buying them a new tie if they have forgotten or soiled their own. Little key details make all the difference and I believe this counts for everything I do and I'm sure you will agree.

Belle-Louise Photography September '09-Present
I am also a freelance photographer specialising in fashion, editorial, wedding, event and portrait photography in my spare time as a hobby now. I have a portfolio in which I am very proud of. I really enjoy working with new clients on a regular basis. Skills I have gained, from being a freelance photographer and working for myself are interpersonal skills, management skills, organizational skills, being my own PA, advertising, oranising bookings and events.

Office Concierge October '13-March 2014
I was previously an Elite corporate receptionist working in the city of London. I am trained on some prestige sites including 'The Shard', 'Field Fisher Waterhouse', 'Motcomb Estates-Milbank', 'Vintners place' and Grosvenor estates sites. Being an Elite receptionist I was contracted 45 hours a week, I covered Holiday leave and sickness leave over roughly 20 sites and this number was always increasing. To be an "Elite" Receptionist you have to be very flexible as my site location changes every day and can also change very last minute, you have to be very confident and open to learning as it can be very daunting going to new sites every day, especially when they are such high profile such as Motcomb Estates. My day to day working tasks were to meet and greet every visitor and colleague to every building, Sign in guests efficiently and get them to their guest as smoothly and professionally as possible, Book transport for Guests, Order lunches, Supply catering, book meeting rooms, Show guests around marketing suits, deal with clients emails and phone calls. Office concierge takes pride in the receptionist's appearance, I received hair, make up and skin care lessons to make sure I always look my best when representing the company.

Zizzi'z Italian Restaurant January '12- September '13
I was previously employed full time as a manager on duty at zizzis Italian and I have now finished my notice period. I was promoted from front of house assistant very quickly. Zizzi'z is a very fast paced environment and regularly faced me with challenges. My employment at zizzis was customer facing. I learnt a lot about customer service, working with the general public and taking customer queries and bookings over the phone.
Being a manager was something I really enjoyed, I learnt a lot in the past few months, from organising a full team, organising bookings, responding to customer complaints, competing opening and closing checks, banking, checking and responding to daily emails, staff training and Rota's. I was the youngest within the branch but very confident in the job I did. I had a great working relationship with all the team. The hours I worked were very unsociable and some evenings I didn't finish until 1am after a busy service, I was working around 50 hours a week, which wasn't a problem at all. My reason for leaving the company was for career advancement and routine back into my life.

Abbey-Joinery 2008-2012
Every summer I worked for a local Joinery business as a secretary/pa. This included telephone enquiries, dealing with estimates and invoices. I dealt with the daily post incoming and outgoing, meeting and greeting customers, setting up meetings, check backs with customers, administration and event planning.