Relationship Manager
LZHIBA
Total years of experience :6 years, 11 Months
LZHIBA, Doha, Qatar
Lzhiba is an E-Commerce platform designed to answer the requirement for a professional platform, specifically for the people of Qatar.
It is a Website and Mobile Application on which users can purchase new or used items for sale.
Accomplishments:
• Achieved bringing in one of the top car brands such as NBK(Mercedes Benz) for a long-term advertising contract in the company's start-up stage.
• I build a sales strategy that was useful for generating stable income for the company.
• During my services in the company, users/partners number increased significantly due to my ability to convince potential customers by offered services.
Key Responsibilities:
• Generating new business meetings with new clients acquisition and closing partnership deals.
• Analyzing and reviewing potential clients to ensure maximum brand products.
• Build and expand current partnership relations through proactive contact, marketing planning, and effective sale strategy.
• Identifying and prioritizing clients who are looking for digital advertising activities to maximize revenue contribution to the company.
• Providing a high level of professionalism in conducting company presentation meetings and consultations with clients.
• Structuring transaction deals based on clients' needs and justify waiver deviations from standard commission percentage.
• Recommending sales strategies where sales management or directors are required and assisting the marketing manager in developing the best advertising idea for our clients.
• Analyzing financial expectations of the clients and match with your commission sales packages offer.
• Reviewing daily ongoing deals, sales opportunities, input action to close these deals.
• Assisting by following up with contacted clients with their company documents and updating on vendor form.
Tamkeen Group evolved growing with and contributing to the meteoric development of Qatar. Today, the Group’s business activities encompass a spectrum of industries & portfolios that includes several internationally acclaimed companies.
Accomplishments:
• Acted as a catalyst in the evolution of business excellence, effectively established and attained established sales targets.
• Under my leadership the account portfolio showed unprecedented growth - secured new clients while managing existing client arsenal.
• Liaised with Western/ overseas companies from Spain on daily basis. Championed & delivered an exceptional customer experience.
• Entrusted with key responsibilities in the company, for excellent track record, outcome, and satisfaction from both clients and principals.
• Project accomplishments
-Thumama stadium: street furniture supplying
budget over 0.5Million Euro
-B-ring road & E-ring road and Furusseya street:
supplying street furniture
budget over 1Million Euro
-Giardino village the pearl: supplying urban & street furniture
budget over 0.5Million Euro
-Qatar foundation: supplying Urban furniture
budget over 0.3Million Euro
-Al Rayan stadium Education city: supplying urban and street furniture
budget over 4Million Euro
-Al khalifa street: supplying street furniture
budget over 0.4Million Euro
-Qetaifan island: supplying street and urban furniture
budget 0.1Million Euro
-Multiple Medium & small projects range from governmental and private.
Key Responsibilities:
• Commanded a portfolio of key accounts. Strategized, managed, and expanded the entire business area as per organizational goals/ strategies.
• Chaired meetings, presentations, negotiations, and jobs for the company as well as for principals with savoir-faire and perfect control, reporting, and follow-up.
• Identified short- and long-term growth opportunities. Maintained a strong sales pipeline through effective relationship building, account management & lead generation.
• Fostered culture for absolute commitment to relationships, partnerships & service excellence, which helped in successfully negotiating and securing repetitive contracts with buyers, purchases managers, and procurement managers of the major contracting company.
• Employed extensive financial acumen to estimate, forecast, plan and present annual budgetary requirements. Maintained tight budget control over expenditure.
• Kept up to date with market trends and competitor activity.
• Partnered with the marketing team for rolling out campaigns for promoting organizational products and services.
• Negotiated contracts/prices following the overall sales strategy.
• Forecasted and tracked key account metrics. Generated detailed reports for the Directors of the company.
• Headed a dynamic team, drove team performance and morale to meet revenue, growth plan, and gain market share by motivating them to exceed their potentials.
The Sanipex Group, opened its first retail showroom under the BAGNODESIGN banner, it soon became synonymous with offering high quality sanitaryware and brassware, and coupled with the reputation for excellent customer service and after-sales support.
Accomplishments:
• Instrumental in promoting world-class BAGNODESIGN standards to the highest levels.
• Employed key insights for turning vision into reality - accelerate growth and propel company’s market share, sales and gross profit.
Key Responsibilities:
• Directed day-to-day operations of showroom to achieve accelerated profitable growth, maximized revenue/sales opportunities by adopting highest merchandising standards and customer service initiatives.
• Consistently attained assigned sales quotas by maximizing promotion and sales. Successfully negotiated and closed high-end deals.
• Supported customers - advised during design stage, site visits, quotation preparations, onsite support during installation/post-sales.
• Propagated its strong presence - created maximum awareness of the company product range and services.
• Chaired weekly meetings and set sales targets for individual reps and the whole team. Introduced incentive schemes to keep sales team motivated.
• Updated business status to the senior management using detailed reports & presentations to enable effective decision making.
• Built and mentored a high-energy, high-impact team, capable of delivering transformational results.
PREVIOUS ASSIGNMENTS
• June 2012 - June 2014: Cabin Crew, First/ Business Class, Qatar Airways, Doha, Qatar
• January 2012 - June 2012: Team Trading Supervisor, Sassi Trading/ Event, Tunis, Tunisia
• January 2011 - December 2011: Sales Executive, Smart Tunisia, Tunis
• January 2010 - December 2010: IT Technician, CIG Crossroads Computer Wholesale, Tunisia, Ariana
• January 2009 - December 2009: Administration Accounting, Smart Tunisia, Tunisia
Diploma, Safety Aviation, Qatar Aviation, Doha, Qatar, June 2012
Diploma in Aviation Customer Service, International Aviation Center I.A.C, 2010 to 2011
Diploma, University of Technological Studies El Manar Tunisia, 2008 to 2010
Diploma, National Center for Computer Science Training, 2002 to 2007
