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Mohamed Mounir Ben Sassi, AND Manager FIFA intercontinental Cup 2024

Mohamed Mounir Ben Sassi

AND Manager FIFA intercontinental Cup 2024·FIFA

Qatar

Diploma, Computer Networks

Work experience

Total years of experience: 15 years, 4 months

AND Manager FIFA intercontinental Cup 2024

December 2024 - December 2024

FIFA

Doha, Qatar

December 2024 - December 2024

• Direct the Arrivals and Departures (AND) operations for FIFA Client Groups, including Guests, Teams, Referees, VIPs, and VVIPs, at Hamad International Airport (HIA), Doha International Airport (DIA), and the Ministerial Terminal.
• Report directly to the FIFA Senior Operations Manager, ensuring alignment with FIFA’s strategic goals and operational standards.
• Work closely with the Local Organizing Committee (LOC) and Supreme Committee (SC) teams to ensure guest arrival terminals are booked and aligned with their status and protocols.
• Coordinate with the Transportation Team to ensure all guests have timely and appropriate transportation arrangements.
• Ensure strict adherence to FIFA guest protocols, delivering a seamless and high-standard experience for all attendees.
• Operate daily within the TMM FIFA system, managing guest operations and transportation logistics with precision.
• Collaborate across multiple departments and stakeholders to maintain operational excellence during this prestigious global event.

Company industry:
Events Management

Fleet Operations Manager Formula 1 Qatar Grand Prix 2024

November 2024 - December 2024

Lusail International Circuit

Doha, Qatar

November 2024 - December 2024

• Played a key role in planning and executing transportation strategies for the Formula 1 Qatar Grand Prix 2024, ensuring efficient logistics for workforce, spectators, school groups, individuals with special needs, and VIPs.
• Manage a fleet of 40 coaster buses, overseeing schedules, routes, and resource allocation to optimize transportation efficiency.
• Direct a team of 100+ personnel, including 40 drivers, 6 supervisors, 40 traffic marshals, and 20 last-mile marshals, maintaining seamless coordination during 21-hour shifts.
• Design and deliver training programs for drivers, marshals, and supervisors, emphasizing service excellence, safety, and operational compliance.
• Enforce strict safety protocols, achieving a zero-incident, zero-accident record throughout the event.
• Successfully transport 50, 000+ passengers daily, exceeding targets on peak event days and ensuring smooth operations for all groups.
• Solve real-time logistical challenges, including traffic delays, schedule adjustments, and vehicle maintenance, maintaining uninterrupted service.
• Act as the main liaison between Lusail International Circuit and my organization, ensuring smooth communication and stakeholder management.
• Collaborate with senior management, including the LCSC Transportation Director and Senior Transportation Manager, to align strategies and objectives.
• Execute contingency plans to address unforeseen challenges, ensuring operational continuity.
• Manage four core operations, including workforce shuttles, spectator transport, VIP mobility, and last-mile services, contributing to the event’s overall success.

Company industry:
Events Management

Senior Manger Fleet Operation EXPO 2023-2024 DOHA QATAR

May 2023 - May 2024

EXPO 2023 DOHA QATAR

Doha, Qatar

May 2023 - May 2024

• Developed comprehensive transport plans to ensure efficient traffic management during the event.
• Designed and conducted training programs for event staff, including managers, coordinators, drivers, and traffic marshals.
• Managed the issuance of Vehicle Access Passes (VAPP) to facilitate smooth entry and parking for over 10, 000 vehicles.
• Acted as the primary contact for the One Plan Platform, responsible for mapping event routes.
• Prepared event plans for various activations, including opening and closing ceremonies, national days, sports events, and festivals.
• Managed transport needs for participant countries, including airport transfers.
• Led and managed transport operations, including the vehicle fleet, bus services, golf cart operation, and traffic management.
• Reviewed budget allocation and identified areas for potential cost savings through resource cross-utilization.
• Developed and implemented comprehensive Transport Operations and Contingency Plans to address unforeseen challenges.
• Liaised with internal and external stakeholders to effectively communicate transport services and foster collaborative partnerships.
• Managed administrative operations for transportation across the office and event park.
• Supervised a team of four managers responsible for various operational areas, including MOFA, government, VIP, VVIP movements, and school bus operations.
• Implemented tracking systems to collect data on operational activities, including vehicle and VIP movements.
• Prepared shift schedules for drivers, managers, coordinators, and marshals to ensure adequate coverage.
• Ensured strict compliance with safety standards, prioritizing well-being for all.

Company industry:
Events Management

Media Transportation Manager FIFA World Cup Qatar 2022

January 2022 - January 2023

FIFA

Doha, Qatar

January 2022 - January 2023

• Planned, trained, scheduled, and allocated duties for 20+ staff Transport Coordinators.
• Assisted Manager with hotel booking and allocation for 3000++ Host Country Media Guests for FIFA Qatar 2022.
• Managing Coordinators and vehicle trip activities such as dispatching, routing, assigning coordinator positions, and tracking.
• In charge of all press conference mobility and parking operations in (HCMC Msheireb).
• Integrated with all functions within Event Transport, supervised and managed a fleet of 42 vehicles along with Transport Coordinators in Host Country Media Centre Msheireb.
• Created daily trip schedules and delegated coordinator duties as per operational requirements.
• Provided daily tracking reports to management during FIFA, project reports, and trackers.
• Conducted briefings and daily presentations for stadium flow and transport for Host Country Media guest movement.
• Traveled to different venues/sites and facilities to observe, identify, record, and verify all relevant features/operations.
• Assisted in the daily transportation operations of VIP and VVIP movements, Fan Shuttle Buses service, and the Regional/International Media Transportation Operation.
• In charge of Media guests' transportation for VIP Brunch event for 200++ Host Country Media Guests at Khoor Palace Farm.
• In charge of Media guests' transportation for the Gala Dinner event for 3000+ Host Country Media Guests and VIPs at Qetaifan Island.

Company industry:
Events Management

Transportation Manager

January 2018 - January 2022

Tamkeen-Group

Doha, Qatar

January 2018 - January 2022

• Responsible for overseeing more than 20 inland vehicles of various types, sizes, and usage.
• Managed a team of 49 staff, including drivers, operators, and coordinators, with 5 direct reports.
• Proficient in all regulations about the roads and transport authority, encompassing road and traffic laws, vehicle registration renewal, municipality distribution, road permits, vehicle insurance, TRA approvals, CID approvals, and vehicle advertising permits.
• Delegated work responsibilities and managed daily activity plans.
• Ensured the repair, maintenance, inspection, and registration renewal of all company vehicles and equipment according to company policies and procedures.
• Monitored driver violations and accidents for all vehicles, taking appropriate action as necessary.
• Provided support to the team and addressed problems to enhance service provider development.
• Monitored vehicle sheets and arranged maintenance service with garage repair shops or vehicle agencies as needed.
• Oversaw the usage of petrol cards issued to drivers.
• Monitored and prepared timesheets for the hours of rented equipment at project sites.
• Controlled the monthly purchasing budget.
• Implemented a preventive maintenance program to minimize long-term service repairs.
• Achieved cost savings for the company.
• Reviewed tenders and bids for new site projects.
• Promoted and cultivated a positive and proactive safety culture.
• Led a small cross-functional team to establish standards and ensure identification, understanding, and control of potential hazards.
• Developed sourcing strategies.
• Contacted and visited existing clients to secure current and future business opportunities.

Company industry:
Project & Construction Planning

Transportation Manager

January 2017 - January 2018

Q-Spot Limousine,

Doha, Qatar

January 2017 - January 2018

• Successfully implemented preventative and predictive maintenance programs for the fleet, resulting in a significant 30% reduction in maintenance costs.
• Provided excellent customer service by training and supervising over 50 drivers to adhere to safety guidelines and maintain vehicles appropriately.
• Demonstrated professional expertise in identifying customer needs and ensuring quality service with highly skilled drivers.
• Effectively executed an advanced fleet management system that diligently monitors and maintains the organization's valuable fleet.
• Maintained an impressive average of 98% vehicle utilization rate for a limousine vehicle's five-year life span.
• Demonstrated exceptional organizational skills by managing and proposing optimized routes for limousine services.
• Conducted thorough research on distance and traffic patterns to determine the most cost-effective and productive routes.

Company industry:
Non-profit Organization

Transportation Supervisor

January 2014 - January 2017

Sanipex Group Dubai,

Dubai, United Arab Emirates

January 2014 - January 2017

• Ensure effective and timely implementation of all Logistics daily operational goals inclusive of Shipping functions and Inventory Management.
• Plan and arrange logistics required shipments.
• Identify enhancement opportunities and suggest solutions for improvement to top management.
• Managing, evaluating and reporting on warehouse and staff productivity.
• Tracking and coordinating the receipt, storage, and timely delivery of goods and materials.
• Ordering supplies and maintaining suitable inventory levels.
• Maintaining records, reporting relevant information, and preparing any necessary documentation.
• Coordinating and maintaining fleets and equipment.
• Communicating and coordinating with other departments and customers.
• Have good knowledge of AX Dynamics to process all the logistics-related activities and implemented a lot of process optimization with the help of the IT team.

Company industry:
Interior design

Cabin Crew First Class

January 2012 - January 2014

Qatar Airways,

Doha, Qatar

January 2012 - January 2014

Company industry:
Airlines

Team Logistic Supervisor

January 2012 - January 2012

Sassi Trading/ Event,

Tunis, Tunisia

January 2012 - January 2012

Company industry:
Events Management

Outdoor Sales Executive

January 2011 - December 2011

Smart

Tunis, Tunisia

January 2011 - December 2011

Company industry:
Retail & Wholesale

Dispatcher Assistant

January 2010 - December 2010

CIG Crossroads Computer Wholesale,

Ariana, Tunisia

January 2010 - December 2010

Company industry:
Retail & Wholesale

Administration Accounting

January 2009 - December 2009

Smart

Tunis, Tunisia

January 2009 - December 2009

Company industry:
IT Services

Education

University of Technological Studies

September 2024

September 2024

Diploma, Computer Networks

Tunisia

GPA (rating): Very good

GPA (rating): Very good

Diploma, University of Technological Studies El Manar Tunisia, 2008 to 2010

National Center for Computer Science Training

September 2024

September 2024

Diploma, Computer Science

Tunisia

GPA (rating): Very good

GPA (rating): Very good

Diploma, National Center for Computer Science Training, 2002 to 2007

International Aviation Center I.A.C

July 2024

July 2024

Diploma, Aviation Customer Service

Tunisia

GPA (rating): Very good

GPA (rating): Very good

Diploma in Aviation Customer Service, International Aviation Center I.A.C, 2010 to 2011

Qatar Aviation

June 2024

June 2024

Diploma, Safety Aviation

Qatar

GPA (percentage): 100%

GPA (percentage): 100%

Diploma, Safety Aviation, Qatar Aviation, Doha, Qatar, June 2012

University Of Economics And Management

June 2024

June 2024

Master's degree, Economic and Management Science

Tunisia

British Council

January 2011

January 2011

Diploma, Business Communication

Tunisia

International Aviation Centre I.A.C

January 2011

January 2011

High school or equivalent, Diploma in Aviation Customer Service,

Tunisia

Faculty of Economics

June 2010

June 2010

Higher diploma, University Degree, Economic and Management Science in

Tunisia

Managemen

January 2010

January 2010

High school or equivalent, Certificate in

Tunisia

Centre for Computer Science Training

January 2007

January 2007

Diploma, Diploma,

Tunisia

Skills

Customer Service
Expert
Customer Service
Expert
Graphic Design
Expert
Graphic Design
Expert
Accounting
Expert
Accounting
Expert
Project Management
Expert
Project Management
Expert
Sales
Expert
Sales
Expert
Procurement
Expert
Procurement
Expert
Revenue Generation
Expert
Revenue Generation
Expert
LOGISTICS
Expert
LOGISTICS
Expert
STRATEGIC PLANNING
Expert
STRATEGIC PLANNING
Expert
TEAM LEADERSHIP
Expert
TEAM LEADERSHIP
Expert
OPERATIONS
Expert
OPERATIONS
Expert
FLEET MAINTENANCE
Expert
FLEET MAINTENANCE
Expert
TRANSPORTATION PLANNING
Expert
TRANSPORTATION PLANNING
Expert
OPERATIONS MANAGEMENT
Expert
OPERATIONS MANAGEMENT
Expert
MICROSOFT EXCEL
Expert
MICROSOFT EXCEL
Expert
COORDINATING
Expert
COORDINATING
Expert
TRAFFIC LAWS
Expert
TRAFFIC LAWS
Expert
REGISTRATION
Expert
REGISTRATION
Expert
REDUCTION (COMPLEXITY)
Expert
REDUCTION (COMPLEXITY)
Expert
PREDICTIVE MAINTENANCE
Expert
PREDICTIVE MAINTENANCE
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
ENCOMPASS (MORTGAGE SOFTWARE)
Expert
ENCOMPASS (MORTGAGE SOFTWARE)
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
Account Management
Expert
Account Management
Expert
Budgeting / Cost Control
Expert
Budgeting / Cost Control
Expert
Team Management
Expert
Team Management
Expert
Supplier Management
Expert
Supplier Management
Expert
Account Penetration & Strategy
Expert
Account Penetration & Strategy
Expert
Financial Acumen
Expert
Financial Acumen
Expert
P&L Management
Expert
P&L Management
Expert
Business Excellence
Expert
Business Excellence
Expert
Customer Management & Relationship
Expert
Customer Management & Relationship
Expert
Leadership
Expert
Leadership
Expert
Customer Service
Expert
Customer Service
Expert
Graphic Design
Expert
Graphic Design
Expert
Accounting
Expert
Accounting
Expert
Project Management
Expert
Project Management
Expert
Sales
Expert
Sales
Expert

Languages

Arabic

Expert

English

Expert

French

Expert

Training and Certifications

Certifications
Certificate, Customer Service Communication, Qatar Airways Academy, Doha
Aug 2012
Certificate in Business Communication Intermediate Level British Council
Oct 2011

Training
Sanitary Wares Creative High Luxury Bathroom Solution
Bagnodesign London Academy, Dubai
Sep 2014

Hobbies and interests

Swimming, shopping, music, cinema, fishing

* Discipline * Sociable * Organized * Friendly * Dynamic * Helpful