Store Supervisor
Suyen Corp
Total years of experience :3 years, 6 Months
• Ensured reliable quality service to all customers.
• Ensure the control and secure handling of cash and daily banking
• Store records / documentation
• Doing monthly sales report
• Authorize returns and refunds
• Involve in all aspects of inventory
• Responsible for all staff- related issues
• Monitor and evaluate each employee’s performance and allocate responsibilities
• Setting weekly sales goals and objectives
• Implementing strategies to meet the sales quota
• Deal with general customer complaints and help customer enjoy the experience in the store.
• Effective planning
• Perform general clerical duties like filing, faxing, photocopying and delivering mail
• Maintain files and records of reports
• Monitor and maintain office equipment
• Answer, screen and transfer inbound phone calls
• Prepare and modify documents including correspondence, reports, drafts, memos and emails
• Encoding data