Best Man

- Provide on-site and remote technical support to individual and small-business clients for
computer, system, hardware, and software issues.
- Diagnose and resolve desktop, laptop, printer, and peripheral faults, including hardware failures,
system errors, and performance issues.
- Perform hardware maintenance and component replacement, including RAM, storage devices,
cables, power-related components, and peripheral setup.

- Administered Windows Server 2003/2008 Enterprise Edition environments, monitoring system
health and security to maintain uptime and continuity for company-wide IT operations across all
departments.
- Operated and administered Noria ERP system across four business modules — sales,
production, purchasing, and delivery — including database management, user administration,
and module-level troubleshooting.
- Administered ERP-integrated web-based systems, performing back-end database
management, plugin updates, content administration, and routine security checks within the
organizations web environment.
- Deployed and administered Microsoft Office suite (2010, 2016) organization-wide, supporting
professional email systems and day-to-day software operations across departments.
- Configured and maintained network infrastructure; diagnosed and resolved connectivity faults,
hardware failures, and network performance issues.
- Executed regular system backup and data protection routines, maintaining business continuity
and safeguarding critical operational data.

- Assembled, configured, and diagnosed PCs; installed and configured software applications
and resolved defective hardware components.
- Accompanied senior technicians on on-site networking assignments, supporting infrastructure
setup and troubleshooting tasks.