Sales and Customer Service
Sharjah Golf and Shooting Club
Total years of experience :5 years, 3 Months
• Handle and resolve customer complaints, records details of inquiries, comments and complaints, recording details of action
• Provide pricing and delivery information
• Responsible for achieving the monthly target or sales every month
• Maintains supplies inventory by checking stocks to determine inventory level, anticipating needed supplies.
• Handling customers and giving briefing; And answering customers inquiries with accurate information in professional and courteous manner
• Securing the stocks and solving problems in statistical inventory
• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
• Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysis.
• Organizing events, product development, distribution and research.
• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
• Provides historical records by maintaining records on area and customer sales.
• Answering inquiries from media, individuals and other organizations, often via telephone and email;
• Identify customers needs and respond pro actively to all of their concerns
• Making marketing campaigns or persuasion, Create and implement marketing strategies.
Recipient: Loyalty Awardee SECONDARY: Central Philippine University (SY 2002-2006) Lopez Jaena St., Jaro Iloilo City, Philippines 5000 PRIMARY: Central Philippine University (SY 2002-2006) Lopez Jaena St., Jaro Iloilo City, Philippines 5000 School Attainment: Student in Free Enterprise S.I.F.E Vice President in Finance 2007-2008 President 2008-2009 Rotaract Club of Jaro Centraline Board of Director in Finance 2006-2007 President 2007-2008