Administrative Assistant/Service and Parts Coordinator/Receptionist
JEEPERS AUTO MECHANICAL REPAIRING
مجموع سنوات الخبرة :5 years, 7 أشهر
• Welcomes visitors by greeting them in person or on the telephone
• Answer supplier and customer inquiries
• Receive and sort emails and deliveries
• Develop and maintain a filling system
• Monitor and maintain office stationary
• Assess customers’ needs and provide assistance and information on service features
• Build Productive trust relationships with the customer
• Prepare Purchase Orders, Performa Invoice, Quotation
• Responsible for handling incoming cash
• Preparing invoices for payment and processing accounts payable invoices
• Reconciling petty cash and arranging cheque for the client/supplier
• Recording all the cash activity on daily basis
• Responsible for actively listening to customer concerns about the repair/service required for their vehicles.
• Opening of Job Cards,
• Accurately ensuring that customer concerns are recorded properly so that the Technician can "Fix it Right at First Time".
• Follow up on the work-in-progress and regular update to the customers on the progress of their vehicles
• Closes the Job Card once finish from repair and ready to pick up the vehicle
• Responsible for creating plan for mass production
• Planning and organizing production schedule
• Perform or witness testing of various system and subsystem levels
• Ensure all requirements are adequately verified
• Organizing training and seminar session
• Operate telephone switchboard to answer
• Screen and forwarding calls
• Providing information and taking messages
• Scheduling appointments, meetings and conference room reservation
• Determine nature and purpose of visit and direct or escort them to specific destination.
• Do paging and Announcements.
• Handling phone calls and information regarding emergency situation.
• Operate telephone and radio systems
• Encoding data and sorting documents and mails
• Presented firm to customers and explained objectives and benefits of various insurance programs
• Assessed clients’ requirements and recommended policies as per their needs and budget
• Analyzed existing insurance policies and explained details of amount to the insured