Deputy Manager
GIG Takaful
Total years of experience :23 years, 11 Months
M a n a g e d c o n t i n u o u s o p e r a t i o n
• Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
• Manage information technology and computer systems
• Plan, organize, control, and evaluate IT and electronic data operations
• Manage IT staff by training and coaching employees, communicating job expectations and appraising their performance
• Design, develop, implement, and coordinate systems, policies, and procedures
• Ensure security of data, network access and backup systems
• Act in alignment with user needs and manage help-desk functionality
• Identify problematic areas and implement strategic solutions in time
• Audit systems and assess their outcomes
• Preserve assets, information security and control structures
• Recommends information technology strategies, policies, and procedures by evaluating organization
outcomes; identifying problems; evaluating trends; anticipating requirements.
• Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; managing purchasing and materials; analyzing variances; initiating corrective action.
• Manage technology operations covering internal Technical Support and Application Support for our Kuwait operations
I n f r a s t r u c t u r e & V i r t u a l i z a t i o n
• Develop key performance indicators and SLAs in lieu of requirement of stakeholders
• Define the enterprise architecture in conjunction with current and future requirements
• Manage and support delivery of software and hardware operations and projects
• Enable process efficiency of IT operations
• Provide leadership in technology portfolio for enablement and innovation and stay on top of technology trends and developments.
• Identify and work with Specialist Vendors for Special services including but not limited to Security monitoring and solutions and others.
• Handling investigations of our security breaches, as well as evaluate IT security tools and procedures.
• Participate in the defining of IT security tools and procedures, as well as the IT security requirements to assist in the implementation of security applications.
• Conduct security accreditation reviews for all installed systems.
• Oversee all system version release processes, including processes of selecting changes that will occur
• Attending status meetings, reviewing, and approving requirements, reporting problems, and making decisions.
• Complete risk assessments, evaluate, recommend, and implement reasonable security controls and or procedures to mitigate identified threats, Vulnerability assessment, create and provide mitigation reports
• Utilize Remedy to request system changes, run reports, and review change requests.
• Perform analysis of recurring problems by expertly generating and reviewing reports and initiating and following up with solutions and recommendations for corrective measures.
• Provide Security awareness training to employees on use of internet
C l o u d S e r v i c e s
• Implementation, configuration and migration of Office 365 in cloud and in premises Exchange server in a hybrid environment
I n f o r m a t i o n S e c u r i t y
• Implement, Administer, and troubleshoot FortiGate and Cisco firewall in a Cluster Environment
• Penetration testing of our Security Devices and Server farm to protect from external threats
• Vulnerability assessment of all Network, Servers, workstation within the network to ensure safeguard from various threats from within.
• Accountable for IT security within the system development lifecycle, change management, production systems support and technology-enabled projects (user administration, security logging, secure process flow, security best practices).
E R P a n d D a t a b a s e
• Currently managing general administration of Oracle and MS SQL database like backup, restore and replication
Projects :
Implemented and configured ISS Site Protector and Host
base IPS on servers and network IPS to protect them from
attacks and other malicious threats from internal and
external Networks.
Installed and Configured ISS IPS G2000 series IPS and M30
Multifunction box for Intrusion Detection/Prevention System,
Firewall for various clients to protect network from internal &
external attacks.
Designed and Secured VPN network using Two Factor
Authentication for remote users through RSA SecurID for a
major News Agency Company.
Designed, installed and configured a Corporate Network with
more than !0, 000 users Securing their Desktop, server,
HTTP, SMTP and FTP traffic from various threats using Trend
Micro Enterprise Solutions.
Installed and Configured packet filtering firewall Redhat Linux
AS3 using IPTABLES for a major Sub Internet service
Provider.
Installed and Configured MRTG for bandwidth monitoring and
Used WHATSUP Gold software for network management and
monitoring.
Configured and installed Site to Site VPN over IPSEC in
Redhat Linux ES3.
Secured and implemented a one-time Password generation
token code using RSA SecurID to secure web transaction for
a major financial Company.
Installed and Configured Firewall, VPN and antivirus solution
for major company using Sonic Wall Appliances.
Researched, configured, implemented, and administered
scalability, redundancy co-located secure LAN / WAN
infrastructure, including routers, switches, firewalls, load
balancers and Storage Area Network.
Provided IT Security training to various ministry like Public
Authority for Applied Education and Kuwait news Agency.
Designed, installed and maintained a complex routed LAN/WAN
infrastructure in the company supporting a large number of dial up
users and call center operations.
* Configured Microsoft servers with DNS, DHCP, RAS, WINS, FTP and
ISA VPN and Firewall.
* Monitored network for optimum distribution and load.
* Setup, administer and troubleshooting of MS SQL 2000 database
server.
* Setup, administration and troubleshooting of Mail Max mailing
system.
* Plan, setup, optimization, management, and troubleshooting of
Windows 2000 and 2003 both on LANs & WANS.
* Plan, setup, optimization, and management of Linux systems and
the corresponding applications.
* Configuration and troubleshooting of Printers.
* Setup, troubleshooting and management of both stand-alone and
Networked Internet access using Proxy Software and various
browsers using both dial-up and Wireless connections to the ISP.
* Installation and use of various Anti-viruses such as - Dr.solomon,
MacAfee, Norton, F-secure, etc.
* Setup of Enterprise Backup systems running on Compaq Tape
Libraries in both Fabric environment and SCSI environments.
* Documentation of procedures for the various systems managed to
ensure continuity of Operations in case of disasters.
* Proper planning and implementation of disaster recovery system to
avoid loss of Data.
* Manage proper reporting systems to ensure proper system analysis
and functionality.
Provided services for network design and management,
courses: Certified Information Security Manager #1425554