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Bhanu Pande

HR Specialist

QD-SBG (Qatari Diar – Saudi Bin Laden Group)

Location:
Qatar - Doha
Education:
Bachelor's degree, Food Processing and Engineering
Experience:
13 years, 7 months

Work Experience

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List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
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Total Years of Experience:  13 Years, 7 Months   

December 2018 To Present

HR Specialist

at QD-SBG (Qatari Diar – Saudi Bin Laden Group)
Location : Qatar - Doha
QD-SBG Construction WLL, a leading civil and building construction company is a joint
venture between Qatari Diar (Qatar) and Saudi Bin Laden Group (Saudi Arabia) offering diversified general contracting and design-build services to clients throughout Qatar.
• Responsibilities include but not limited to employee relations, benefits, payroll activities, database management, ensuring compliance of all legal and government policies
• Prepare and compile data for manpower reports, wages and scales, leaves related reports and distribute to management
• Communicate with line management to gather and convey relevant information to employees
Workforce Planning and Employment:
• Forecast hiring needs and ensure recruitment process runs smoothly
• Administering pre-employment checks
• Assisting with preparing and reviewing compensation and benefits packages
• Processing transfers, promotions, and terminations
• Assisting the Payroll team with proper payouts
• Overseeing Company Policies related to a code of conduct, timesheet submission, payouts, benefits, worker's compensation, employee dispute resolution and reasons for termination
• Coordinating with manpower agencies and subcontractors for manpower requirement
Total Rewards:
• Maintain organizational charts and detailed job descriptions along with salary records
• Update employee records with new hire information and/or changes in employment status
• Analyzing job duties
• Writing job descriptions
• Working under the HR Director & Manager, focusing on the daily operations of the HR department
Employee and Labor Relations:
• Resolving grievances
• Finalizing settlements, leave salaries and encashments
ACCOMPLISHMENTS:
• Represented the HR department for ISO Audit conducted by LRQA (Lloyd's Register Quality Assurance) in November 2021.
• Certifcates awarded to QD-SBG after assesment: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018
April 2018 To November 2018

Payroll Officer

at FMM (Facilities Management & Maintenance)
Location : Qatar - Doha
FMM is a joint venture between Qatar Airways and Ferrovial, Spain created in 2013 to provide Facility Management services throughout Qatar.
Payroll Responsibilities:
• Updating and maintaining payroll records and leave planning system.
• Liaising with staff and management on payroll related queries.
• Maintaining leave, sickness and overtime reports.
• Payroll administration - setting up new joiners and closing ex-employee files.
• Handling final settlements.
• Liaising with bank for new debit card and new, replacement & renewal paycards.
Leave Management Responsibilities:
• Advise the employees concerning leave management (e.g. annual, leave in lieu, medical, maternity, leave of absence without pay, compassionate etc.).
• Approve leave (i.e., annual, leave in lieu, medical, maternity, leave of absence without pay, compassionate etc.) consistent with Qatar State Law.
• Act as a liaison between the employer and the employees, and facilitate safe and timely return to work and accommodation.
• Provide case management of short term and long term medical absences, ensure required medical documentation is received; review and assess the medical information to substantiate payment of sick leave benefits; ensure required documentation is received.
• Monitor and revise accommodation/return-to-work plans in cooperation with the employee to respond to changing employee and operational needs.
• Maintain accurate records of leave approved and taken.
• Report employee leave use in the HR System monthly.
• Generate and produce various reports related to attendance and absence management
February 2017 To March 2018

Payroll Officer

at QD-SBG (Qatari Diar – Saudi Bin Laden Group)
Location : Qatar - Doha
• Carrying out payroll preparation/production in the payroll division of - Lusail, Cargo, VISION, QD - CPC and Lusail Labour Camp.
• Recording payroll deductions for all QD - SBG projects - Lusail, PMV, Khalifa Ave. - Dukhan Road Design and Build, Internal Security Force (Residential), Cargo - HIA, VISION, QD-CPC, Labour Camps.
• Entering new hires into the payroll system for Lusail, Cargo, VISION, QD - CPC and Lusail Labour Camp.
• Posting changes in pay and updating bank accounts Lusail, Cargo, VISION, QD - CPC and Lusail Labour Camp.
• Computing wage, overtime payments and leave pay for employees and all re-joiners of Lusail, Cargo, VISION, QD - CPC and Lusail Labour Camp.
• Checking and auditing timekeeper's records and attendance records for Lusail, Cargo, VISION, QD - CPC and Lusail Labour Camp.
• Update payroll records by reviewing and approving changes in exemptions, deductions.
• Prepare reports by compiling summaries of earnings, deductions, leaves, loans.
• Balance the payroll accounts by resolving payroll discrepancies.
• Provide payroll information by answering questions and requests.
• Resolves payroll discrepancies by collecting and analyzing information.
• Maintain payroll guidelines by writing and updating policies and procedures.
• Maintains payroll operations by following policies and procedures; reporting needed changes.
• Maintain employee confidence and protects payroll operations by keeping information confidential.
• Contributes to team effort by accomplishing related results as needed.
July 2013 To October 2016

HR Business Partner

at SISL Infotech Private Limited & The GoldenHotels Group & TechJockey
Location : India
SISL Infotech Pvt. Ltd is a certified provider of specialty IT services for Government and Enterprise businesses.
Business Enabler:
• Helping business to achieve its objectives through the engagement, retention and development of critical employees.
Talent Acquisition:
• Manage lateral recruitment and selection process for BU, recruitment for fresher hiring.
• Take care of complete process from offer generation to on-boarding.
• Recruitment for: Accenture Management Services, PwC, Grant Thornton, InterGlobe, NSDC, IEEMA, FabTech etc.
Employee Engagement/Relations:
• Drive various HR initiatives (Employee one-on-one sessions / Career Discussions / Exit interviews / New Joinee Mentoring / Rewards and Recognition)
• Organizing events by involving employee participation.
• Taking care of Employee Engagement activities; Birthday Celebrations / Farewell / Motivational Mails/ Thought for the days.
• Ensuring support to employees for resolving grievances.
• Interacting with employees on regular basis.
• Handling all the queries related with HR policies, pay, salary, leaves, attendance etc.
• Employee's counselling on various issues pertaining to work, inter- personal issues etc.
Performance Management:
• Facilitation of annual appraisals.
• Partnering with Business to ensure that expected performance standards are maintained.
• Monitoring the rollout and compliance to the PIP process.
Compensation:
• Formulating, analysing and implementing annual compensation revision strategy.
• Addressing queries related to compensation, ensuring salary parity, providing detailed analysis to line seniors to aid in decision making with respect to salary fitment of employees.
• Adherence to statutory compliances.
Talent Management:
• Ensure all eligible employees go through relevant trainings.
• Track and ensure training penetration in the region.
• Conduct training need analysis and ensure relevant programs are organized.
HR Operations:
• Roll out organization leaves covering all regions.
• To study the HR process and measure efficacy in terms of scalability, SLA adherence and TAT.
• Recommend changes and educate the process owners on the same and measure effectiveness of the implemented changes on regular intervals.
• Handle employee escalations on Leaves, Confirmations, and Salary Release etc.
On-boarding:
• On-Boarding Process and Induction Programs, Buddy Program, Organizational Values initiative coverage, Data validation (BGCs).
Off-boarding:
• Conducting exit interviews, initiating retention measures for critical employees, ensuring smooth conduct of exit process, collation and analysing of exit data. Also, taking care of the involuntary separation in the most sensitive manner.
HR Transformation:
• Drafted and released various organizational policies.
October 2009 To November 2012

Senior Systems Engineer

at Infosys Limited
Location : India - Chennai
Infosys is a global leader in next-generation digital services and consulting with over three decades of experience in managing the systems and workings of global enterprises.
Analyst:
• Experience of managing production systems following Maximo incident management and problem management. Maintain SLA's with business areas. Performing root cause analysis for on-going issues, researching and optimizing solutions for production incidents.
• Responsible for assisting Tier 1 and Tier 2 personals, research and development of solutions for new or unknown issues. Keeping track of the work order and assess the time spent with the customer, to prioritize the work and manage the time in hand sufficiently.
• Responsible for designing and developing courses of action/solutions for problems. Evaluating each of these actions in the test environment, and implementing the best solution for the problem.
• Keeping track of processes/systems in view of the ever-changing client needs.
• Involved in various activities of the project like information gathering, analysing the information gathered, documenting the functional or business requirements.
• Have a detailed understanding of business functionality and have undertaken the responsibility of preparing the Functionality Test Plan which was used by testing team while doing their testing process.
• Regular/timely updating of records due to any change in client's request and ensuring that the same is conveyed to all the team members as well, so as to avoid any confusion.
• Provided regular training and knowledge transfer sessions for modules for new joiners.
• Collating status and tracker calls with client and Onsite Coordinators.
Technical Editor:
• Provided in-house and client technical support by writing and editing manual test scripts, impact analysis documents, change request documents.
• Produced client's weekly, quarterly and bi-annual newsletter, including writing, editing.
• Compiled, edited case studies and presentations.
• Composed and edited web pages and technical materials.
• Wrote and edited acceptance / test procedures and qualifications test procedures for test environments (SIT, UAT, PROD, PROD2 and DR).
• Created knowledge bases for organizational projects, product support, and technical reference.
• Implemented online help for web applications.
• Produced clear and concise technical, process and project documents.
• Training and Education Materials.

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
July 2009

Bachelor's degree, Food Processing and Engineering

at Karunya University
Location : India - Coimbatore
Food Processing and Engineering
CGPA: 8.49/10

Specialties & Skills

Strong and effective communication

Analytical and structured thinking

Time Management

Organizational skills

Employee Relations and engagement

Leadership

Policy Design

Talent Management

Compensation

Employee Benefits

Recruitment

Social Profiles

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Personal Website
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Languages

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English

Expert

Hindi

Expert

Training and Certifications

ITIL Foundation ( Certificate )

Issued in: March 2015

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